April 13, 2013
This company specializes in managing properties that are subsidized by HUD. They play hard and fast with the rules, and think nothing of violating their own mission statement in the process. They actively discourage tenant associations, and deny any misdoings until confronted with actual HUD rules, documents, or a HUD ombusdman acting on a tenant's behalf. They are cheap to a fault (expecting tenants on low incomes to fund their recent 50th Anniversary celebration for example). I do not recommend any property managed by this company because they excel in self serving PR and in squashing the truth. This comment by a current employee on another site: "Time for change. Aging leadership has not stayed current with the industry and in fact is extremely far behind. Ideas from the staff (the ones who do the work) fall on deaf ears. I recommend reading the Mission, Vision, and Motto again and treat your staff as you want your staff to treat the residents, with respect. There is such a fear factor with a majority of the staff nationwide when it comes to dealing with the Long Beach office. Many very good talented, educated and experienced staff have left the organization for the very reason the CEO states every single year........employees do not leave companies, they leave supervisors and this includes the CEO."
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MY ROLE:Client Served