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teri jo

161 profile views
1 reviews

Review for JustGive, San Francisco, CA, USA

Rating: 3 stars  

I am new to Just Give and while I like the general template, the fees charged that the donor might wish to pay can be confused with an optional additional generic contribution. I'm not keen on this.

Also, I'd like more info on how donations move to the organizations to which they are intended- from Just Give.

Will you volunteer or donate to this organization?

Unsure

How much of an impact do you think this organization has?

Some

When was your last experience with this nonprofit?

2013

Role:  General Member of the Public

Hi Teri Jo, Thanks for the feedback. To answer your questions: 1) Donating online using a credit card means that each donation incurs a credit card transaction fee. JustGive offers donors the option to cover the fee, or we will deduct it from the donation made. We find some donors prefer 100% of their donation to go to charity, which is why we offer this option. 2) The optional donation to JustGive allows us to create new services and help charities even more. 2) Every donation you make is sent to the charity by JustGive on the 10th of the following month. You can learn more in our FAQ (https://www.justgive.org/donations/faq.jsp). To make the information about fees as easy to understand as possible, do you have a suggestion for how it can be made clearer? If so, we would definitely love to hear from you. Our objective is to make our explanations as clear as we can! -JustGive