My Nonprofit Reviews
Review for ChildFund International, Richmond, VA, USA
The problem I have with this charity is that I sought to sponsor a particular boy, Diep, in Vietnam. CFI took $28.00 from my credit card on Jan. 16, 2013. I thought everything was fine. A few weeks went by and I still hadn't received my information packet. Meanwhile, I get a letter from CFI asking me to sponsor another boy, Carlos, at a cost of $35.00 per month. After communicating with Richmond, I finally got the information packet for Diep but there was no more personal info than was online when I first decided on him. Very scanty info indeed. At some point, CFI decided to stop making the monthly withdrawals--not in Feb. nor Mar. And I never received a letter or report from Diep or a field worker. This experience plus the many negative reviews online caused me to decide to resign my sponsorship and ask for a refund of the $28.00. As of this writing, CFI has not replied to these messages
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We're sorry that we have not met your expectations. We are reaching out to you through our Sponsor Care team. Thank you for your patience.