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faramber

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1 reviews

Review for Operation Homefront, Inc, San Antonio, TX, USA

Rating: 2 stars  

Although, I am grateful for the food assistance that we were given and Amy was absolutely wonderful and did what she could to help, I don't think it is fair that you were unable to help in other ways that we needed. My husband has been in USMC for 17 years and of that 17 years I have been with him for 15 of it. I was told because he wasn't hurt (but I am) that financial assistance would not be possible. We have lived on a two income budget for over 5 years. When a spouse of a service member gets injured and cannot work, it is just as detrimental to the family as if the service member was hurt himself. I was making almost $3000 a month and went to nothing a month when I was hurt November 7th. So, I have lost approximately $9000 of income. I used all of what we had saved for Christmas and bills that have had to be paid in the last 3 months of me being out of work. Instead of just saying that you couldn't help financially for our bills I was given information about financial counseling, which made me feel even worse about myself for not being able to be at work. I do not need financial counseling. I know how to pay my bills and I do on time every month. I never expected to get hurt. Our financial situation was under control and we still had money left over to put my kids into their after school activities that they so choose to do. I completely expected to have my disability money by now. However, still at this date I do not. I really do believe as an organization for military families you should take into consideration that the spouse of the military personal is just as beneficial to the family unit and when they are hurt bills still have to be paid. I would love to be able to say that I am a stay at home mom and my husband is the only source of income, but I am not. In this day and age I do not see a family with 3 children being able to have a stay at home parent anymore. I hope your organization will take this is consideration when someone else in my situation calls in for help. Please don't automatically assume they don't know how to deal with their finances. People do not expect to get injured. When I did not only did I become hurt physically I became emotionally hurt. I am use to doing almost everything for my family. It took me swallowing my pride to finally reach out to someone for help.

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

Unsure

How do you feel you were treated by this organization?

Okay

When was your last experience with this nonprofit?

2013

Role:  Client Served