January 22, 2013
I donated to this org, and I started receiving junk emails. I clicked on the unsubscribe link at the bottom of the email, and was sent to their website. I attempted to find unsubscribe but i found nothing. I searched for unsubscribe, and again found nothing. I clicked on Contact Us and I had to fill out a form with all sorts of private personal information. When I left some fields blank, it just didn't accept it and came back to the same screen with no error message. I finally filled in n/a into the fields and it accepted the form. There are heavy penalties ($16,000 per incident - see the FTC.gov) for violating the Can Spam Act, which applies to commercial business. There is no excuse for a charitable org to violate it, even though they are not subject to the penalties. Not to mention their website sucks. They must get their act together before I will make another contribution.
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MY ROLE:Donor Review from CharityNavigator