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New Rochelle Humane Society, Inc.
November 23, 2012

I'm not surprised that I am the first person to write a review about the New Rochelle Humane Society. If I could have given this organization no stars I would have. They don't deserve the mention of a star. Some how they forgot that "Humane" is a general concept and not just used to describe the treatment of animals. This organization was not friendly and they failed to offer any favorable customer service skills the visitors who were unknown to them. This particular organization seemed to have a frequent customers so those who enter and are unknown to them do not receive any attention upon arrival. Once you solicit thier services they then become bewildered and inquire how you got past them without notice. This organization left a sour taste in my mouth. I felt as if I was in High School again, you know the cool kids vs the others, not part of the group. Don't waste your time with the New Rochelle Humane Society unless your a popular kid or animal.

More feedback

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

Some

When was your last experience with this nonprofit?

2012

MY ROLE:
General Member of the Public

ASPCA - American Society for the Prevention of Cruelty to Animals
November 23, 2012

We cannot begin to say how great an experience we had at the 92nd St ASPCA in NYC. We telephoned to inquire about the adoption process. The staff member who took the call was knowlegable and polite. When we arrived at the ASPCA the initial presentation was lovely. The building was well secured, the staff welcoming and attentive. Each step of the process was perfect. We found an adorable cat. Our adoption guide was knowledgable, friendly, and attentive to our wants and desire for our new addtion to the family. The ASPCA experience renewed our faith in the nonprofit pet adoption process. We would suggest families make the 92nd St ASPCA in NYC thier first choice for adoting a new pet.

More feedback

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

MY ROLE:
Client Served