November 14, 2012
I am forever grateful for your service you selflessly offered our family. When I initially contacted Lostnmissing via email I wasn't sure how soon I would hear back. I was contacted within 20 minutes! To be honest, it was a hard phone call because I suddenly became aware of reality and weight of our situation....our daughter was missing. Even though you were literally right in the middle of the biggest storm ever seen in the U.S. and about to lose power, our emergency became your new priority. Within an hour of our initial email Lostnmissing had a facebook post with pictures of our daughter. Your action, care, and daily follow-up phone calls, brought hope and strength to the storm we were experiencing. My emotional state and working with authorities made it difficult to focus at times. I had attempted to put together a poster myself but I couldn't pull it together. Lostnmissing put the poster together with exact wording expressing our heart for our missing daughter. It brought awareness to our local community and through Facebook, "united" the states in search of our daughter. Thanks to the collaborated efforts of the Meridian and Boise Police, Lostnmissing, and every person who posted and re-posted and reported sightings of her, she was found. Lostnmissing was a key instrument used in locating our girl. Forever Grateful, The Family of "Brooke N."
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MY ROLE:Client Served