i have been a cat foster volunteer for a couple of years and know first hand that the staff is caring and hard working. The facility is always clean and the staff is positive eventhough their work is sometimes very emotionally stressfull. I have also adopted two hard to place animals- a black cat and a senior dog. thanks to them, i have two very loving and wonderful pets! thank you Homeward Pets for not giving up on these two little guys and all the other critters that come to you for help.