November 13, 2012
My name is Dick SantaCruz and I have been working with NCCD for the past 12 years. NCCD helped LA County implement the Structured Decision Making tools. These tools are essential for screening calls and guiding social workers during key decision points in the life of a case. SDM tools help objective assess safety and risk of future maltreatment of children. Use of the tools has helped contribute to an overall decline in maltreatment not only in LA County but for California state-wide. Staff at NCCD are knowledgeable, professional and caring. NCCD staff are extremely ethical and go out of their way to help. I consider it a privilege to know these people. Janice Ereth and Raelene Freitag are some of the finest human being you will know. I highly recommend their services to any agency, county, state or country. The SafeMeasures reporting application is also a product of NCCD. It is unequaled for accuracy and drill down capability. It is a wonderful management and supervision tool. Any child welfare of probation agency would benefit from use of the reporting application with over 140 built in reports. Most of them can be drilled down to the individual case level.
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MY ROLE:Client Served