My Nonprofit Reviews
Review for Charity Navigator, Glen Rock, NJ, USA
I find it disappointing and at the same time extremely surprising that you void charity gift cards only 6 months after purchase. Consumers get better protections today with gift cards, which is certainly one of the lowest standards I can think of. I purchased gift cards for my daughters in the hope of educating them on charitable giving and instead the lesson might have been better titled "caveat emptor". I would encourage your Board to adopt a greater vision for your gift cards; you can do better than Home Depot. Brian Murphy
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Dear Mr. Murphy, I’m sorry to learn that you’ve had a frustrating experience with the Good Card. As you may know, at Charity Navigator we rate the financial health and accountability & transparency of nearly 6,000 charities (for free) to help donors make informed giving decisions. I understand your concern with the Good Card expiration date, but this is not a program of Charity Navigator, but rather Network for Good. We simply post a link to their charitable gift cards for those that are interested in that type of giving opportunity. I recommend that you contact Network for Good directly for assistance. They will be better equipped to address your concerns regarding their Good Cards: http://www.networkforgood.org/about/contact.aspx. I hope that I’ve been able to clarify that the Good Card isn't a product of Charity Navigator. We'd greatly appreciate you reconsidering your review of our organization since your complaint wasn't with our free, trusted and objective rating service. Sincerely, ~Charity Navigator Staff