October 12, 2012
My husband and I are currently deployed. I have much better connectivity than he, but many organizations will not assist when I request anything for him because I am not asking for the items at my location. Not only was OTA different in that they accepted my request, Kristen was thorough in following up to ensure the items were received and even asked if there were any additional requests from either of us. You guys are awesome!
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MY ROLE:Client Served