I've personally experienced the results of this organization in...
The volunteers' knowledge of their resident animals allowed them to match me with the perfect feline personality for my situation. I hadn't even noticed him on the website roster, but they knew immediately that he would be a good fit.
Ways to make it better...
If I had to make changes to this organization, I would...
Maybe not require ALL members of the household to meet the animal first. My roommate is in a wheelchair and has a very busy work schedule which made his coming out difficult. At some point, I think you can just take the word of the head of household and primary would-be caretaker of the animal that the people who live with them will be okay.
How would you describe the help you got from this organization?
How likely are you to recommend this organization to a friend?
How do you feel you were treated by this organization?
When was your last experience with this nonprofit?
How did you find this group?
Saw their volunteers out walking dogs almost every day when I worked in the Strip District years ago.