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Gary11

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SALVATION ARMY
February 8, 2014

I found myself homeless and in a wheelchair. They only place that would make much effort to help me was the Salvation Army, Crossroads Center. The were wonderful in helping me and accommodating my special needs. There was no other place lake this at all in Denver. The gentleman to who ran the facility was the best. When I was hospitalized often for up to a month the made sure they kept a place for me. They really did a great job in helping the homeless with dignity. Rocky Mountain Division should be proud and blessed to have such a place and the manager. He did go out of his way to help me.

Ways to make it better...

If I had to make changes to this organization, I would...

They need more donation and support to carry on their work. It would be wonderful if the Denver community would get behind this place

More feedback

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

MY ROLE:
Client Served

AMERICAN BAPTIST HOMES OF THE MIDWEST
January 30, 2014

I'm currently a resident at the Franklin Park Home in Denver and while the nursing staff is good I have been subjected to terrible treatment by the administrator. I was briefly at another care facility for rehabilitation after hospitalization. I had a roommate that smeared poop on the walls and ate it. Again, this was at this other facility. There was exposed to all kids of germs through that whole episode. I was hospitalized several times. Because I reported this terrible facility I am treated like I can't be trusted to not report Franklin Park. i feel it is mentally abusive and it certainly is drain on me and has impacted my care on some more rare occasions. My health is certainly impacted to some degree because of the stress. I am treated as though there is something wrong with me because I made this report to the Colorado State Health Department about another unrelated facility, Sable Care Center. The administrator, with other staff present, stated that the only reason I was treated with such suspicion was because I reported the other facility. It had dozens of complaints against it by other residents. The current treatment at Franklin Park is humiliating and demeaning. All this has happened because of the Administrator's paranoia. I have asked repeatedly to not be treated this way, but the administrator insists that because of this report she will not change any of this treatment. NOW I CAN'T EAT ANYTHIG BECAUSE THEY WON'T GIVE ME THE RIGHT FOOD AFTER SURGERY

Ways to make it better...

If I had to make changes to this organization, I would...

Replace the administrative staff with a more sensitive staff that would understand that the "good old boy" network in Denver is destroying the well being of those who dare to report even being dropped by undertrained staff. This happened at the home I reported. More transparency in practices.

More feedback

How would you describe the help you got from this organization?

Some

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2014

MY ROLE:
Client Served

EXEMPLA INC
June 15, 2013

When I was injured due to medical treatment issues in a life threatening situation the foundation person who handles making things right did nothing. In fact, Exempla which has affiliated hospitals, uses the same person dealing with medical mistreatment. They are consistently, from my experience, not interested in rectifying injury caused by medical care. They do even cover up issues with this care that are directly relation to repair and maintenance of equipment and the facility. This included various dangerous conditions that have resulted in injury.

Ways to make it better...

If I had to make changes to this organization, I would...

Be patient proactive and not obstructionist. Religious "happy talk" does not right an emotional or physical trams. I would replace or retrain the staff member mentioned.

More feedback

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

MY ROLE:
Client Served

ST JOSEPH HOSPITAL
June 15, 2013

There are consistent problems with some on the staff that cause patient harm. I've experienced "social workers" who were allowed to put my life really at risk making medical decisions or restricting access to additional life saving care. My life was threatened by these actions. I've also experienced Emergency Department misdiagnosis that was life threatening when I had necrotizing pneumonia. Because of social worker involvement in the treatment adequate medical care is often obstructed. This has happened on at least three different occasions. It is not at all clear why social work staff has any need for involvement in acute care situations where there potentially life threatening circumstances. Nursing care in general is adequate to good, but a limited number of staff do not provide good care and have caused harm.

Ways to make it better...

If I had to make changes to this organization, I would...

Evaluate the purpose and function of all social workers both in the Emergence Department and the interaction on the floor. Commit to serious retraining and evaluation of the purpose and function to correct changed.

More feedback

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

Unlikely

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

MY ROLE:
Client Served

EXEMPLA GOOD SAMARITAN MEDICAL CENTER FOUNDATION
January 3, 2013

Greetings:

I'm writing this message because my treatment at the hospital. Rather than acknowledge that there is an issue, the effort is to cover up the matter and not address it. For example, I was threatened with the confiscation of my cell phone because I tried to call for help.

Another example is being literally forced to stay in my bed with urine and vomit because there were "more sheets". I writing this I could possible expect retaliation, but not sure. There are also illegitimate medical classifications used to cover up abuse.








Vomit on gown

These are just a few of the abuses that I have suffered while here. As I said, I've been prevented from even calling 911 for help. This is an unbelievable situation.

I'm still a patient and need help. Still I'm in fear of medical records being inaccurate and used to cover up abuse.

Gary11

More feedback

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2012

MY ROLE:
Client Served

COLORADO COALITION FOR THE HOMELESS
September 30, 2012

Disabled and Denver Rescue Mission. While at the Denver Rescue Mission Respite Program run by the Colation for the Homeless I slipped and fell while getting from my bed into my wheelchair. All I had asked for was a simple non-slip mat by my bed. 

Both the Rescue Mission and the Coalition had asked if there were any safety issues that needed to be addressed. I told them about the mat, but nothing came.

Then I feel on the slippery tile floor. I hit my head on the hard concrete floor along with the rest of my left side. My clavicle was broken and a few days latter I began to loose vision in my left eye.

It was during this time when I spent three weeks in the hospital that some of my only belongings were lost or destroyed by them. 

To there credit they have found some items, but not others which include my $8,000 breathing support system which they are still trying to locate, but there are still clothes that I need. I'm left without nothing. No place to live, very few clothes. I'm also left with expensed and needs I did not have prior to my injury.

All I ask for is to make things right. I do have visual problems in my left eye which leave me completely unable to walk when I could a few feet before. 

This may or may not be a life time injury, but right now I sit in a rehabilitation facility dealing with the impact on my vision. Everyday that they do not help more personal needs and  limitations come to light. 

All I asked for is a small no slip mat like the ones found in most bathrooms. Not much just a mat. And now I may have a life time of visual limitations.

I'm not looking for some ridiculous legal settlement, but just to make things right so I can function. That's all, nothing more.

More feedback

How would you describe the help you got from this organization?

Some

How likely are you to recommend this organization to a friend?

Likely

How do you feel you were treated by this organization?

Okay

When was your last experience with this nonprofit?

2012

MY ROLE:
Client Served

Denver Rescue Mission
September 22, 2012

Im dsabled and Denver Rescue Mission. While at the Denver Rescue Mission Respite Program run by the Colation for the Homeless I slipped and fell while getting from my bed into my wheelchair. All I had asked for was a simple non-slip mat by my bed. 

Both the Rescue Mission and the Coalition had asked if there were any safety issues that needed to be addressed. I told them about the mat, but nothing came.

Then I feel on the slippery tile floor. I hit my head on the hard concrete floor along with the rest of my left side. My clavicle was broken and a few days latter I began to loose vision in my left eye.

It was during this time when I spent three weeks in the hospital that some of my only belongings were lost or destroyed by them. 

To there credit they have found some items, but not others which include my $8,000 breathing support system which they are still trying to locate, but there are still clothes that I need. I'm left without nothing. No place to live, very few clothes. I'm also left with expensed and needs I did not have prior to my injury.

All I ask for is to make things right. I do have visual problems in my left eye which leave me completely unable to walk when I could a few feet before. 

This may or may not be a life time injury, but right now I sit in a rehabilitation facility dealing with the impact on my vision. Everyday that they do not help more personal needs and  limitations come to light. 

All I asked for is a small no slip mat like the ones found in most bathrooms. Not much just a mat. And now I may have a life time of visual limitations.

I'm not looking for some ridiculous legal settlement, but just to make things right so I can function. That's all, nothing more. sorry, but the Dever Resue Mission is in many ways a fraud. I stayed in the program which was run with the Coalition for the Homeless that provided interim medical related housing. At the Dever Rescue Mission property called The Crosding which I believe is a nicely converted Holiday Inn and houses many residential programs. I was hospitalized for nearly three weeks and during that time they destroyed $10,000 of my property, the bulk of which was my $8,000 dollar breathing support that keeps me alive at night.

I called twice a week to make sure my stuff was still there and was assured it was and because in was in the hospital they made an exception to the 72 hour rule for picking up belongings. As it turned out all of it was given away and destroyed. No one could give a straight answer as to what happened, but it was the manager of the facility that destroyed my property.

I have started calling major donors like the Denver Broncos to let them know what happened. They don't care one bit and are arrogant about it. The problem for them is that because of the life sustaining nature of one piece the destroyed it is a major felony. Stay tuned,,,,

More feedback

How would you describe the help you got from this organization?

Some

How likely are you to recommend this organization to a friend?

Unsure

How do you feel you were treated by this organization?

Somewhat badly

When was your last experience with this nonprofit?

2012

MY ROLE:
Client Served

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