September 13, 2012
My mother was a patient at SDCH twice to rehab after hospital stays. She LOVED her physical therapists and returned to visit after she was discharged. They were gentle and yet persistant with her, they celebrated with her when she reached a goal, and they took time to get to know her personally. The nursing staff was attentive and kind. The dietician's aide always took a few minutes to visit with Mom every day. The customer service manager made sure Mom was comfortable in her room while the Recreation department delivered a hand stitched cloth bag Mom could attach to her walker so she could carry small items with her. Her doctor was thorough and encouraged Mom with the tough love she needed. Our family was pleased with all her cares and her progress. We couldn't have managed without the support, encouragement and dedicated medical care Mom received at SDCH.
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MY ROLE:Client Served