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Keisha Kinlocke

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National Veterans Services Fund, Inc.
September 2, 2012

I am a veteran who recently requested assistance from NVSF. I have several email communication from the charity in which they directed me to have a social worker contact their representatives on my behalf. After speaking with the social worker (who was covering for another on leave), she told me I needed an application form and other documents. While in her office, the social worker and I searched the NSVF website for said "application form". I was asked to see if I could "track down" the form on my own. I contacted NVSF and spoke to Cindy, who after hearing my name had an very negative attitude towards me. I ignored her bad attitude and asked for the application form. She then raised her voice and kept stating on the top of the voice that she had worked with my social worker for years and there was NO WAY she would have told me to get an application form from NVSF. I kept trying to explain to her that the social worker was in a different office and was unable to get a copy of the form for the next two weeks she was out of her office. I was NEVER given the chance to say anything during the exchange after which the NVSF representative (CINDY) hung up the phone. I was in shock that any veteran's charity would treat me (a veteran) with such distaste. I contacted my social worker (Sheila Harris, Atlanta VA Medical Ctr) who apologized to me for Cindy's unprofessional behavior. She stated that she would contact Cindy and explain to her the reason she did NOT have the form needed. I told Sheila that that would be unnecessary as I did not get the impression that this charity was willing to help me after the telephone contact. Ms. Harris went on to state that NVSF had denied EVERY veteran she had referred to NVSF in the last 4-6 months. If you look at thew NVSF website, you will see that every page of their site has a DONATE button. There is NOT ONE page on their site that shows a veteran to GET HELP. It is my belief that this charity, like so many others out there, are in the business of getting funds, but NO INTENTION of giving any help to the VETERAN. I tried getting information on NVSF through The Better Business Bureau and noted that the NVSF refused to provide them with any information. Obviously, this charity has a lot to hide. For all the individuals who have given monies to this charity, you should know that the money donated is going to the charity, its representatives and their families and not to any needy veteran. I hope other veteran's who have had contact with NVSF will join me in adding reviews so that everyone will be weary of donating to an obvious CON charity.

More feedback

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2012

MY ROLE:
Client Served

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