August 28, 2012
Made a sizable donation only to learn a couple of days later that a match code had been made available for the project. I used the DC contact form to request that the code be applied to my donation, which I knew could be done because I had several friends who had done it. That was two weeks ago and I have received no reply, nor has the donation been matched. There is no place to input the so-called tracking number I was assigned and the link to check the status of my request is dead. This is shockingly poor service to both the donor and the client, whose project will now have a far more difficult time being funded.
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