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Kathryn9

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DONORSCHOOSE INC
August 28, 2012

Made a sizable donation only to learn a couple of days later that a match code had been made available for the project. I used the DC contact form to request that the code be applied to my donation, which I knew could be done because I had several friends who had done it. That was two weeks ago and I have received no reply, nor has the donation been matched. There is no place to input the so-called tracking number I was assigned and the link to check the status of my request is dead. This is shockingly poor service to both the donor and the client, whose project will now have a far more difficult time being funded.

More feedback

Was your donation impactful?

Unlikely

How likely is it that you would recommend that a friend donate to this group?

No

How likely are you to donate to this group again?

Unlikely

When was your last experience with this nonprofit?

2012

MY ROLE:
Donor

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