Today, ACT serves the surrounding community with Counseling Services, Parent and Child Reunification programs, and Support Groups for Spanish speaking parents. Although ACT is operated on a shoe string, it has an outreach program to the local Community School (alternative high school for troubled teens).
Services are provided on a sliding scale, but ACT takes pride in turning no one away because of their inability to pay. The recent financial crisis has caused additional stress in the community ACT serves, resulting in a large upsurge of requests for counseling for anxiety and depression.
Given ACT’s limited resources, it would have been expected that they would limit the number of new patients. Instead, ACT launched a grass roots outreach, placing small, hand lettered notices in coin operated laundries, schools and libraries to reach people that needed their help.
I’ve never met a harder working, or more dedicated group of people. And, the most amazing thing about ACT is it is a joyous environment. These people truly enjoy their work.
I've personally experienced the results of this organization in...
I’ve had the privilege of meeting some of ACT’s clients, during the Wednesday lunch ACT hosts each week. Their stories of the impact that ACT services made in empowering them to rebuild their lives is truly amazing.
Ways to make it better...
If I had to make changes to this organization, I would...
If I could make one change in ACT, I would expand their reach to include more neighborhoods in San Jose. As it is, some clients travel long distances by public transportation to reach ACT's Counseling Center.
Will you volunteer or donate to this organization beyond what is required of board members?
How much of an impact do you think this organization has?
Will you tell others about this organization?
When was your last experience with this nonprofit?
How did you learn about this organization?
ACT is somewhat legendary in the community, as is its long serving CEO, Wanda Alexander. I was told by a psychiatric nurse that, at ACT, the carpets are thread bare, but the services are first rate. That's true. ACT truly cares for, and respects their clients.
What is this organization's top short-term priority?
ACT is stuggling to make ends meet, as are most non-profits in this economy. A critical short term priority is the Senior Life Story project, and outreach to isolated, possibly depressed elders, that would increase their involvement in the community, and provide young volunteers with an opportunity to understand the lives, history, and contributions of their elders.
What is its top priority in the long run?
In the long run, ACT hopes to increase office space, especially handicap accessible office space to serve more clients. That will require more fund raising and week end volunteers willing to weild a paint brush and run internet cables.