June 25, 2012
I have had a similar experience to the previous review. I submitted an application, sent in required documents, then waited to hear back. No one contacted me for a month, so I called in. The lines are always busy, and any emails I send asking about my application status are not returned. This agency really needs to polish up its communication with patients.
How would you describe the help you got from this organization?
How likely are you to recommend this organization to a friend?
How do you feel you were treated by this organization?
When was your last experience with this nonprofit?
MY ROLE:Client Served