Ways to make it better...
If I had to make changes to this organization, I would...
Make adjustments to their website.
How would you describe the help you got from this organization?
How likely are you to recommend this organization to a friend?
How do you feel you were treated by this organization?
When was your last experience with this nonprofit?
How did you find this group?
What, if any, change in your life has this group encouraged?
It made me more cautious but at the same time more at ease knowing I have a reliable source of information.