March 14, 2012
I was very disappointed in my experience with STC. I became a donor in 2010 and chose a girl in Bangladesh as "my" child. I looked forward to hearing about her life there, and had visions of my son and she writing back and forth. Not too long after I joined I received a copy of a picture she drew. I sent a letter to her praising the picture, asking to tell me about her day, etc. A couple of months later I got a very brief, 5-7 line letter from her. And.......nothing else since then. I sent her another letter about a year ago, a birthday card last fall, and an e-mail in December. Nothing. I emailed SAT in Connecticut, but got a standard "We can reduce the number of communications to you if you want (i.e. their pitches for more money), but no response to my question of why I was getting no mail from my sponsored child. I sent a snail mail to Connecticut in January asking them to stop charging my credit card (and explaining why). The letter was never acknowledged, and the charge showed up on my Feb. bill. I called their main office, and the lady I spoke to was sympathetic, but did not know why I had received no response from my sponsored child in over a year. I'll know in a few days if she cancelled the monthly charge like she said she would. To this day I've never received a response to my snail mail. What happened to it I wonder? It's too bad because they *appear* to do good work.
Was your donation impactful?
How likely is it that you would recommend that a friend donate to this group?
How likely are you to donate to this group again?
When was your last experience with this nonprofit?