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Beth Robertson

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1 reviews

Review for Heritage Foundation, Washington, DC, USA

Rating: 1 stars  

This may be an "okay" organization, but in one way they are terrible. I have been trying to stop the automatic monthly withdrawals from my mother's checking account, since she died in 2011. I sent land mail in December 2011, and again in mid-January 2012 after the January contribution was taken. I sent an email which they should have had on January 30, and finally after emailing back and forth, in the afternoon of February 3, they say they will stop future charges but that it is too close to mid-February to stop the February charge. If they had really read and processed their mail properly, these charges would already have been stopped.

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Role:  General Member of the Public