February 2, 2012
I am a classroom teacher and have to say I am very DISAPPOINTED with this website. I think it had good humble beginnings, but it has warped into a greed machine. I requested a laptop costing $720, with free shipping. Even with sales tax of 8.25% + Donors Choose handling fee of $35, it should be around $820. But no, they tack on a supposedly "optional" donation to themselves of 15%, but when i calculated it was more like 18-20%. My total came to $1000. Teachers are not allowed to take this "optional" donation out of their project, else our projects don't get posted. The unsuspecting donors have to click a small print "edit" at Checkout to opt-out. Plus they gave out these $10 gift cards to Starbucks customers to redeem, saying it expired on 03/16/12, but then printed too many on purpose and it expired in one week! Started program on 01/23/12 and ended on 01/30/12! So parents gave me about $400 worth of giftcards but I couldn't use them, even though it says it expires in March! So frustrated with excessive overhead costs, too much red tape, and the fact that they only give you 5 months to fund your project, or else you get everything taken away.
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MY ROLE:Client Served