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rpctexas

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Lago Vista Pet Adoption and Welfare Service, Inc.
December 16, 2011

As a Breast Cancer survivor, I selected this agency as it just lost one of its members to breast cancer. We are looking for a dog and found one we were interested in. I called and got some information about the dog we were interested in. The director indicated that the dog would be there after Christmas and there was no hurry. I called again to schedule a time to come in and see the dog and turn in an application. I again spoke to the director. This time she said there was an application for the same dog. When I commented on this she indicated that she was concerned about our lack of a fence. This was a judgmental call with no basis. We have a large yard that is fenced on 3 sides but also have a dog yard within that space. My issue is I feel they are playing the "breast cancer" card with little or no attention to how this affects the public. People skills could be improved which might increase donations. Whether I adopted a dog from them I would gladly have donated because of the cancer connection. Now I'm not sure.

Ways to make it better...

If I had to make changes to this organization, I would...

I would try to make the contact with the public somewhat more professional. Snap judgments can cause issues that could easily have been taken care of early.

More feedback

Will you volunteer or donate to this organization?

Unsure

How much of an impact do you think this organization has?

Some

When was your last experience with this nonprofit?

2011

How did you learn about this organization?

petfinder.com

MY ROLE:
General Member of the Public