My Nonprofit Reviews
Review for JONES CENTER FOR FAMILIES INC, Springdale, AR, USA
I was reffered to the Jones center by a friend. I was planning my baby`s 1st year birthday and apparently the jones center was perfect. so i called and spoke to the scheduling assistant (Lizbeth Ponce). Who helped me reschedule for a larger room that same day. But unfortunately for me, she mis informed me, or should i say, did not inform me that i had to pay 8 days after the scheduling. 4 days before my babys birthday party i called to pay the reservaton, but my room had been given to someone else (i again spoke to Lizbeth). When i asked for an explanation of why she had not mentioned the payment required within 8 days, she only said " WELL, I THOUGHT YOU KNEW OUR RULES".
So , today 11/29/2011, i have emailed and left a voicemessage to the Coordinater and the Recreation manager. But had no Response!.. We will see if they do call.
But i would recommend that if anyone planning anything at the jones center, from a small event to a large one. Please, make sure you speak to someone who treats you well.
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