November 15, 2011
The woman I just spoke to was very rude and not helpful when I told her there was a cat in need that had been abandoned by it's owner. She said it was my responsibility to NOT take it to the animal shelter, and then she hung up on me! Sorry, but that is not charity for me! I had called to help this cat, to see if there was any other way other than the shelter. Maybe she was having a very bad day, but it looks bad for their "charity." If they are not helping the public like me, then where is their money going?
Ways to make it better...
If I had to make changes to this organization, I would...
fire the woman who answered the phone and replace her with someone that actually cares!
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How did you learn about this organization?
through a work colleague
MY ROLE:General Member of the Public Review from CharityNavigator