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Ibeth

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1 Reviews


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R'Club Child Care, Inc.
October 24, 2011

My daughter and I had an awfull experience as the teachers, assistances, and even the actual director did not show any interpersonall skills. On the first, the instructor/assistant were making sure the parents have provided all required documents including payment and little attention was given to the children. This "detached" behaviour continued for over a week as my daughter did not want me to leave her and will grab my leg. There was little to no assistance/direction from the instructor/assistants to encourage my daughter that leaving mommy was ok. My daughter has attended ECC since age one and we have never expereinced this type of problems. On another occassion, I found my daughter upset on the floor and almost crying becasue her time in easel area was up. The instructor/assistant did not redirect her behavior and let her alone to figure out what to do next.

The Great!

I've personally experienced the results of this organization in...

Unable to comment.

Ways to make it better...

If I had to make changes to this organization, I would...

Trained the current staff to engage more proactively with students or replace them as this is a crucial age in a child's life.

More feedback

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

Unlikely

How do you feel you were treated by this organization?

Somewhat badly

When was your last experience with this nonprofit?

2011

How did you find this group?

Coordinated Childcare

What, if any, change in your life has this group encouraged?

To not settle for less and to listen to my intuition and child's behavior.

MY ROLE:
Client Served & Change her to another school where she is doing excellent since day number one.