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Senior Games
August 27, 2009

I volunteered for two shifts at the athlete registration tables. The first day I was given written notes on using the computer program. The second day, there were printed procedures to follow. The latter left out a step or two in the sequence which I tried to remember each time. The coordinator asked if I wanted to change jobs. I guess she thought I was too slow. When I told her I felt fine doing it but the directions were different the two days, she replied that there had been no change in the program and the directions were the same. (Kind of a snotty attitude) I didn't argue with her. I thoroughly enjoyed meeting athletes from around the country, but I haven't forgotten her "attitude".

Ways to make it better...

If I had to make changes to this organization, I would...

Have a non-computer person try to follow the printed directions and come up with a valid registration - don't leave out any steps, assuming "anyone" would know what it meant.

More feedback

The kinds of staff and volunteers that I met were...

The other volunteers were friendly, cheerful and interesting to meet.

Ways to make it better...

The training had been planned and one person would have a volunteer go through the procedure with a pretend athlete. Thie person would have to be patient and able to teach others.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009

MY ROLE:
Volunteer & Registered athletes.