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AMERICAN CANCER SOCIETY FOUNDATION
July 31, 2009

My Aunt Iota passed away from ovarian cancer almost five years ago. She was a beautiful woman that had a smile that would warm your heart and light up your night! My aunt fought for five years before she lost her battle. I won’t ever forget the day that the hospital came in to her room and said the insurance company will no longer cover her stay there since she is terminal. They said she can stay for the night and we would have to make arrangements for her tomorrow. About 45 minutes later the hospital staff came in started to unhook her. We asked what they were doing and they told us she can’t stay any longer. Baffled we let them know that we were told she could stay until tomorrow so we can make arrangements for her at Hospice. They said the ambulance is outside waiting and they contacted Hospice to let them know she was on her way. We all were shocked and completely disturbed by their action. They treated my dying aunt with no respect. When the money ran out they just wanted to get rid of her like she was extra baggage. My aunt passed away a few weeks later. I visited her almost every day! The day before she died I told her, “I will be back tomorrow, I love you!” Aunt Iota really wasn’t responsive at this point, but while I was holding her hand, she squeezed mine, opened here eyes and said to me, “I love you and I will miss you.” I told her not to be silly that I would be back tomorrow. She knew what I didn’t know; she was going to be gone by the time I returned. I missed her passing by 15 minutes. When I walked into the room she laid there peacefully with the most beautiful smile on her face! She was happy again and the pain was gone. At that time I didn’t know much about ACS and how they can help. I began to work here in March of 2006. I learned that ACS provides rides back and fourth to treatment for patients, that there is the 800# that is available 24/7 for patients that have questions or need support and in advocacy they were fighting for the right of the patient. Trying to prevent what happened to my aunt from happening to others. I love my job here at ACS! No one should face cancer alone and we are here for our patients and caregivers! ACS is a wonderful organization that has so much to offer to patients and families! Thank you ACS for what you do!

The Great!

I've personally experienced the results of this organization in...

the many patients that contact us for rides, resources and support. They now that they aren't alone. We will be there with them during their battle!

Ways to make it better...

If I had to make changes to this organization, I would...

change a thing!

More feedback

What I've enjoyed the most about my experience with this nonprofit is...

The reward of the patients smiles. The thank you calls from them and their families.

The kinds of staff and volunteers that I met were...

all caring and knowledgeable.

If this organization had 10 million bucks, it could...

Build another Hope Lodge, where they can provide treatment and lodging for free to the patient and family.

Ways to make it better...

the doctors would have told our family about ACS and we could have contacted them to help us go through my aunt's cancer.

In my opinion, the biggest challenges facing this organization are...

is the economy.

One thing I'd also say is that...

We need to try and get more people aware of our services so we can help out even more families!

When was your last experience with this nonprofit?

2009

MY ROLE:
Volunteer & I started to work here and have been bring awareness to the community about the services that are available, educate them on screenings, and I fight for the right of the patients.