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April 21, 2011

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Review from Guidestar
April 21, 2011

I have volunteered at the Food Pantry of Waukesha County for the last six months. The Food Pantry of Waukesha County has a well-earned reputation of being a highly ethical and effective organization, one that helps people through challenging times.

Executive Director Karen Tredwell is a
respected leader in Southeast Wisconsin, who consistently and thoughtfully steers the organization. Clients are treated with respect. Volunteers’ time is well used and their work is appreciated.

Qualified clients may choose food once every two weeks. The Pantry offers multiple programs for people with specific food-related health conditions.
While serving clients, we hear of people financially devastated by medical conditions, jobs lost and other situations. We witness young people managing three-generation families on the most meager incomes. Over 40% of clients are children. Many others are seniors. The Pantry is their safety net. Many clients come less often than they are allowed, telling us to save the food for those who may be in greater need than theirs. Some volunteers are past clients, people who are grateful the Pantry was available when they struggled to feed their families. Now they are giving back.

Once a week I have the honor of working with 20+ other volunteers for two hours as we serve 70-95 people in one of seven shifts a week. I am one of approximately 150 volunteers who collect food, sort it, shelf it and distribute it. Last year volunteers worked the equivalent of 14 full time employees.

The Food Pantry of Waukesha County is one of the most efficient not-for-profit organizations I have seen. On a daily basis, it lives its mission.

The Great!

I've personally experienced the results of this organization in...

seeing the gratiude of clients, hearing them say they had no food in their homes, that because of the Food Pantry they (often including children) will have something to eat.

Ways to make it better...

If I had to make changes to this organization, I would...

let people in the community know that most people who use the food pantry are families, who are working at low-paying jobs, that 40% are children and many others are seniors with health issues.

More feedback...

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

What one change could this group make that would improve your volunteer experience?

Not a thing. It is the best volunteer experience I have had.

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

I work with volunteers from many different backgrounds yet we share a commitment to make our community better and we do it with respect for each other, for clients and for the staff.

How did this volunteer experience make you feel?

Working at the Food Pantry provides a dramatic sense of helping the most vulnerable people in our community as we provide the most basic of needs - food.

When was your last experience with this nonprofit?

2011

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