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April 29, 2010

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Review from Guidestar
April 29, 2010

No doctor ever visited my mother during the entire time my mother was under VNAIC's care. The nurses were very nice. The social worker and grief counselors were inadequate, at best. In fact, I found them to be unhelpful and in fact, they actually added to the anguish I was experiencing during the time my mother was dying and since she died. They made me feel that I was not doing enough when I was devoting my entire life and finances to my mother's care. The lead grief counselor clearly did not have proper training and was not very skillful. I have continued to hear unflattering things about the grief counseling VNAIC provides. In clear conscience, I could not recommend this organization to anyone.

The Great!

I've personally experienced the results of this organization in...

my community

Ways to make it better...

If I had to make changes to this organization, I would...

Hire qualified people

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

The nurses

The kinds of staff and volunteers that I met were...

The nurses were great. The others unkind and unskillful

If this organization had 10 million bucks, it could...

probably hire much more experienced and talented people

Ways to make it better...

the social worker and grief counselor were kinder, more empathic, more profeswsional, and better trained

In my opinion, the biggest challenges facing this organization are...

Hiring talented and qualified social work and counseling staff

One thing I'd also say is that...

If you need hospice care and grief aftercare, use another organization

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2009

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