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8 Reviews
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June 13, 2014
2 people found this review helpful

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Review from Guidestar
June 13, 2014
2 people found this review helpful

After reading about their situation on Facebook I ordered about $125 value of items on their "wishlist" with a commercial website. I had difficulty contacting the organization to let them know some of their list with stores needed updating and also requesting an acknowledgment for tax purposes.

I used the web "email" available on the web site but only received a "forwarding" message several days later. My order has not been acknowledged even though the pet company said it was sent to them directly.

I am also concerned about the lack of financial records provided to Guidestar and that the founder and three other females are the "board". I am sure they all work very hard but according to their web page they also are operating a restaurant/bar and small hotel.

All things considered, there is room for questioning the accountability of monies, services and donations received by this agency especially with the TV program revenues. I won't donate again until I feel more confident.

Ways to make it better...

If I had to make changes to this organization, I would...

Better communication on their web page with donors and a working email address dedicated to donors. Open up or make available all the IRS records for public review. Broaden your board to include a wider variety of community individuals.

More feedback...

Was your donation impactful?

Unsure

How likely is it that you would recommend that a friend donate to this group?

Unsure

How likely are you to donate to this group again?

Unlikely

When was your last experience with this nonprofit?

2014

August 7, 2013
2 people found this review helpful

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August 7, 2013
2 people found this review helpful

My daughters and I visited Villalobos in NOLA to drop off some donations. We were greeted immediately, signed in and given a tour by both volunteers and staff. Everyone was incredible friendly and open. I was amazed and impressed with the cleanliness and organization of the kennels and facility. In the middle of summer with 100= dogs there was not one dirty kennel or dog and not a SINGLE dog smell. Each dog area was immaculate.

PLEASE consider making a donation!!!

Ways to make it better...

If I had to make changes to this organization, I would...

Help them find funding for air conditioning.

More feedback...

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2013

March 5, 2013

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March 5, 2013

I have recently had reason to interact with this organization. I had become a fan through watching their series, "Pitbulls and Parolees" so after watching for awhile I ordered some merchandise; specifically some sunglasses. Although there was a slight glitch in getting them, I did get them and all was made right about the mix up. I have my sunglasses now which I enjoy wearing when I take my dog outside. They fit very well and block out our high altitude sun quite nicely.

I am now on good terms with this organization. So much so that recently when they had an influx of puppies and had other unforeseen circumstances a plea for help went out to the general public. I answered this call by purchasing and having shipped to their facility in New Orleans, LA a few items on their wish list.

Although I traced the shipments step-by-step from my end, it turned out that it was unnecessary because Becky contacted me via email the moment the articles arrived.

So I thank you, Becky, for the updates.

Mariah, a big thanks to you for making things right about my sunglasses.

Tia keep up the good work.

Greetings to all.

More feedback...

Was your donation impactful?

Unsure

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2013

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