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3 Reviews
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February 17, 2014

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Review from Guidestar
February 17, 2014

I don't know how much of the money raised actually helps veterans but it was easy to donate items. I originally chose this organization as it is one of the few that will take used mattresses. We had one in like new condition that we didn't want to have to pay to have it hauled to the dump if it could be used. We scheduled a pick-up and they called 30 minutes before the truck arrived. They will not come in the house but will take items from the garage or drive way. We are in Las Vegas.

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Was your donation impactful?

Unsure

How likely is it that you would recommend that a friend donate to this group?

Likely

How likely are you to donate to this group again?

Likely

When was your last experience with this nonprofit?

2014

August 8, 2013

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Review from Guidestar
August 8, 2013

Yes, it was easy to schedule a pick up but the window is 8am to 5pm and THEY NEVER SHOWED UP and there was no call/contact from them. They only pick up on Wednesdays in this area (San Diego County). It is a pain, literally, to move everything from the house to the driveway and now we have to move it back inside and find storage. Not sure if we'll reschedule with this group for next Wednesday or find another charity. We like the VVA mission, but we were disappointed with this first donation experience.

Ways to make it better...

If I had to make changes to this organization, I would...

Follow through with promised pick ups. If impossible for some legitimate reason, at least contact the donee.

More feedback...

Was your donation impactful?

Likely

How likely is it that you would recommend that a friend donate to this group?

Unsure

How likely are you to donate to this group again?

Unsure

When was your last experience with this nonprofit?

2013

July 7, 2011

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July 7, 2011

Vietnam Veterans of America provides great service to those looking to donate used clothing and home items. They helped me get rid of all the clutter in my home and it was too easy. All I did was schedule a pick up and leave the bags on my porch and they came by and picked it all up. On top of that they even left a tax deductible receipt. Their services really came in handy!

The Great!

I've personally experienced the results of this organization in...

I recieved a tax deductible receipt and reduced home clutter

Ways to make it better...

If I had to make changes to this organization, I would...

I would not make any changes

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