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Nonprofit Overview

Causes: Mental Health, Residential Mental Health Treatment

Mission: Victor treatment centers, inc. ("vtc") operates highly intensive residential treatment programs. These programs treat children and adolescents who have experienced multiple treatment failures and are the most resistive to treatment. Vtc emphasizes a home-like, non-institutional environment where residential staff teaches children the skills they need to overcome emotional difficulties. Vtc also provides special education which provides a positive experience and a comprehensive educational curriculum.

Programs: Residential services - vtc, inc is a 24-hour residential treatment facility for severely, emotionally disturbed and mentally ill minors. Vtc has programs established in shasta, san joaquin, sonoma, and san bernardino counties.

mental health services: children and youth placed in our residential and non-public schools require extensive mental health services and supports to assist them in alleviating their underlying behavioral and emotional problems which are preventing them from living and learning in less restrictive environments. Vtc provides intensive day treatment and specialty mental health services to hundreds of children each year.

school services: we provide specialized, accredited, non-public schools that operate in conjunction with our residential and mental health services to address the educational needs of children who are unable to learn and function effectively in public school settings due to their serious emotional disturbances. These services are also provided to many students who live in the community yet require a highly intensive educational environment in which to learn. We are proud of the many children who successfully transition back to public education settings and who make dramatic academic progress in our schools.

Community Stories

1 Story from Volunteers, Donors & Supporters

2

Client Served

Rating: 1

My daughter spent a year at Victor, and it was the worst year of our lives (and we've had many bad years due to her extreme illness). My assessment of this organization is based on my three-times-weekly visits to my daughter in her house, each visit several hours long, in which I had more opportunity to observe staff behavior and interaction with the children than any inspector. I would discourage any parent or mental health agency from placing a child at Victor Treatment Center, especially since I have spent an equal amount of time at the facility where my daughter went after Victor and have seen that high-quality care that welcomes family participation happens elsewhere. Examples of the incompetence we experienced follow.

I chose Victor in part because I was told multiple times that parents were welcome any time. For months my daughter's therapist attempted to get me to visit her less and was not interested in interacting with me on many other topics. He was a very green, inept therapist who thought he knew far more than he did and had no respect for my expertise.

After two weeks at Victor, the psychiatrist there decided to make a major medicine change on the basis of one conversation with my daughter. She did not consult either the staff who had been working with her on a daily basis since she had arrived (and who disagreed with her perceptions) or the psychiatrist who had treated my daughter for 8 years before her arrival at Victor. When she asked for my consent to change the medicine, she had no interest in my discussion of my daughter's history and its implications for this medicine change--she insisted that she knew what was necessary and I clearly was not taking my daughter's best interests into account.

Despite my specific instructions that I would take care of my daughter's physical health needs, after 6 weeks at Victor my 12-year-old was sent with a male staff member whom she didn't know to a doctor whom she didn't know in a facility that she didn't know for a pelvic exam for a completely nonemergency condition. I was not consulted on the need for this exam or whether it should happen--I was merely informed that it was happening and I would be informed of the result.

Inducing guilt was repeatedly used to manage students' behavior--my daughter was told by a veteran staff member that she"could have injured him and he wouldn't be able to work and his kids wouldn't be able to eat." The same veteran staff member threatened to hit my daughter with a belt.

Staff turnover was extreme. After one year, only one staff member who worked at my daughter's house still worked there. She, the supervisor of my daughter's house, clearly needed mental health treatment herself for obsessive behavior that sometimes prevented her and other house staff from interacting as effectively as possible with the children.

After a psychotic episode during which she injured a staff member who had made a poor decision in taking my already escalated daughter in a car without additional staff support, my daughter was sent to juvenile hall rather than a psychiatric hospital. When I objected, my daughter was expelled from the facility without the required 7-day notice.