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114 Reviews
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May 31, 2012

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May 31, 2012

I can not begin to talk about how amazing this organization is. Not only do they attract some of the finest people to help fly veterans, but it builds relationships that we will be able to secure for life. There are two pilots that outside of the organization I have communicated with and am blessed to know. The service is beyond prompt and the people behind the scenes know nothing but kindness!

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How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2011

May 31, 2012

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May 31, 2012

My fiance and I have received the privilege of taking several flights thanks to VAC. We didn't know that an organization such as this even existed until his injury, and ever since, we have felt nothing but support from their staff and the pilots that volunteer their services. I can't say enough good things about VAC. They make sure to take care of every aspect of your travel, and Maria is so quick to answer your requests. We were really not looking forward to traveling after my fiance's injury; having to go through metal detectors in the airport with two prosthetic legs is not the easiest for him, not to mention the waiting and long lines. Thanks to VAC we have made several trips home and haven't had to worry about a thing. We couldn't be more grateful.

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

May 30, 2012

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May 30, 2012

My son is a severely injured Marine Sgt. After repeated poor performance by the local VA dealing with an infection it was necessary for him to be flown to Bethesda and seen by his military surgeon. Flying is a challenge with a traumatic brain injury especially with crowds. To be flown by a private pilot was such a tremendous help. It was convenient, stress free and took so much worry off the trip itself that i could focus on my son completely. The pilot and his wife treated us both with as much if not more gratitude for my son's service to our country, as we felt for the flight to Maryland. Our coordinator, Maria, went out of her way to get us the most convenient date and time for the flight as well. I cannot express how important this organization is to us. For me to be able to get to the best medical care possible for my son at no expense is a huge relief and gives me a sense of peace that I can always get him to the best without taking on financial worries as well.

More feedback...

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2012

November 26, 2011

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1 previous review
November 25, 2010

Veterans Airlift Command arranged a flight on a private plane for my husband, who has a Traumatic Brain Injury. A commercial airport and going through security would have been a nightmare, both for h... more

November 26, 2011

My husband suffered a Traumatic Brain Injury in July of 2010. After stays at 3 facilities, he was fortunate enough to quality for therapies at the Minnepolis VA Hospital Polytrauma Center in November. We live in Kalamazoo, Michigan, and Veterans Airlift Command got us there. At the time of my husband's discharge, in February, I called them again to get us back home. And within hours, we had a wonderful plane, a great pilot and co-pilot (whom we keep in touch with to this day!). Lisa runs VAC like a well-oiled machine; she gets the job done quickly and efficiently. The quality of the pilots and planes is excellent, dont ever, ever, forget, Veterans Airlift Command provides these services for FREE, so any donation, or monetary gift, is greatly appreciated. Veterans Airlift Command is a godsend in so many ways. They treat our veterans with the respect they deserve, and which they've earned, and help get them on their way to starting new lives. I will be forever grateful to them; they made a very hard journey a bit easier. Glyni Fenn, Kalamazoo, Michigan, Spouse, TBI Advocate, and Pit Bull!

The Great!

I've personally experienced the results of this organization in...

helping my husband get to the place(s) where he could receive the therapies he so desperately needed for his Traumatic Brain Injury.

Ways to make it better...

If I had to make changes to this organization, I would...

not change a thing!

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2011

How did you find this group?

A friend of mine, who works at a municipal airport in Battle Creek, Michigan, put the word out that we needed transportation to Minneapolis. (My husband couldn't have handled the airport, security, etc. at that time.) He found out about Veterans Airlift Command, called them, and they called me. The rest is history!

What, if any, change in your life has this group encouraged?

Be persistent, check out all sources for help, and pay it forward. The pilots volunteer their time and their planes, which is a large chunk of time and expense. They do it to help their fellow veterans get what they need. They are a prime example of sharing their talents and gifts with others.

November 25, 2010

Veterans Airlift Command arranged a flight on a private plane for my husband, who has a Traumatic Brain Injury. A commercial airport and going through security would have been a nightmare, both for him and for me, his wife. Flyning this way made our trip so much easier, and less stressful. Lisa Young, who coordinated all of this, was professional, compassionate, and wonderful to work with. Mike Miller, our pilot who volunteerd his time, was great, with a beautiful plane. These people do wonderful work; they should be proud. I couldn't have asked for a more positive experience, and would highly recommend Veterans Airlift Command. Thank you, Lisa and Mike! Glyni Fenn

The Great!

I've personally experienced the results of this organization in...

The efficiency, professionalism, compassion of both the flight coordinator and the pilot.

Ways to make it better...

If I had to make changes to this organization, I would...

There is absolutely nothing I would change. The way Veterans Airlift Command works is amazing; fast, streamlined, and efficient.

August 5, 2011

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August 5, 2011

Recently my family and I took a trip to North Dakota, thanks in part to Veteran Airlift Command! Our request for this trip was instantly answered by the amazing staff at VAC, who worked so hard to accomplish this mission. We knew it was a difficult itinerary to fulfill do to location and distance, but our wishes were granted! Thanks to VAC and the flight team donated by Veteran Evaluation Services, we were able to fly to Grand Forks, ND in style. It will be an experience and trip that my family will never forget.
The staff that greeted us at the airport and flew us to our destination city were nothing short of spectacular! We have been back at homestation for almost a week and my 3 year old daughter still talks about the flight team constantly. They opened their lives to us and treated us like family and for this we are forever grateful. Being a wounded veteran has made it extremely difficult to fly, but this experience was just what the doctor ordered. For once, my family and I felt normal as we took part on this wonderful aviation adventure. Thank you so much VAC! You will always be in our hearts!

Photos

The Great!

I've personally experienced the results of this organization in...

receiving a donated private flight that took my family and from San Antonio to Grand Forks. This experience was one that we will never forget and will always be close to our hearts.

Ways to make it better...

If I had to make changes to this organization, I would...

No changes.

More feedback...

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

Through a friend.

When was your last experience with this nonprofit?

2011

July 21, 2011

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July 21, 2011

We put in for our trip and within a day, had received a personal phone call approving our request. Due to recent flooding the pilot was in the air and the airport we were supposed to be flying out of was closed, they made the arrangements and we were able to be picked up at a different airport and were on our way. The return flight was from a different pilot and they sent a limo to retrieve us from our hotel, and we had an amazing return flight with some kind and considerate individuals. I cannot thank this organization enough. What they do, the staff and the pilots were beyond any expectations we could have had. Thank you from the bottom of our hearts.

The Great!

I've personally experienced the results of this organization in...

Using their services.

Ways to make it better...

If I had to make changes to this organization, I would...

None

June 1, 2011

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June 1, 2011

They were amazing, I put in a request for a trip but at the last minute had something come up over the times i had requested. They were able to fly me earlier than I expected and were very accommodating to my needs, above all they cared a lot about what I needed and were awesome!

The Great!

I've personally experienced the results of this organization in...

texas

Ways to make it better...

If I had to make changes to this organization, I would...

none

May 2, 2011

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May 2, 2011

The quality of service that we received from the VAC pilots and staff were excellent. The ease of making an online request, and receiving a call and email to confirm receipt of our request the same day, was an example of the excellent customer service that we received. Afterward, we received emails from both pilots to confirm the details of our flight. Each pilot also provided their home and cell numbers, in order to communicate throughout our trip. During our flight, the pilots were friendly, made sure we were comfortable, and were willing to answer all questions we had. During our flight, the pilots provided headphones to my husband and I, so that we could talk with them during the flight. On the way home, I was really concerned about ways to combat the air pressure from getting to my head and ears. My pilot was very empathetic, gave me chewing gum and flew the plane at a level low enough to curtail it. It really helped:) Thanks for such a great experience!

Photos

The Great!

I've personally experienced the results of this organization in...

many ways. I have memories and personal experiences that I never imagined and this begins with VAC and the volunteer jet transportation experience to Panama City, Florida.

Ways to make it better...

If I had to make changes to this organization, I would...

I appreciate the functionality of your website. Each form that I used to submit information had fields for me to type into. I used a form to type my initial request, and am using a form to submit comments. I mistakenly left the form page in the middle of typing my comments and, when hitting the back button to get my comments page again, discovered that the words that I typed were still on the page! It would have been difficult to retype and rethink everything again. So, I appreciate that. Thanks.

April 24, 2011

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April 24, 2011

The overall experience on this the aircraft was truly a great experience! The volunteers who flew the crafe were all nice, and landed us home safely.

The Great!

I've personally experienced the results of this organization in...

Panama city, FL

Ways to make it better...

If I had to make changes to this organization, I would...

N/a

April 6, 2011

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April 6, 2011

I cannot say enough wonderful things about VAC. I am very apprehensive about flying in any type of air craft, the pilots went above and beyond to make sure I was completely comfortable and at ease. Thank you is not enough for the wonderful service you are doing for the vets out here. VAC went out of their way to make myself and a fellow vet feel at ease about flying and to make sure we were taken care of

The Great!

I've personally experienced the results of this organization in...

(I'm unsure what you are looking for here)

Ways to make it better...

If I had to make changes to this organization, I would...

do absolutely nothing. this organization is incredible and does a wonderful service to vets all around the nation! Thank you is not enough!

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