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32 Reviews
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July 22, 2014

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July 22, 2014

Upon reading the 2 complaints listed in the comment section, I understand that USA Cares has denied some families due to their guidelines, however there are no non-profit organizations that do not require specific guidelines in order to assist.

I have witnessed where USA Cares have served
thousands of veterans, service members, and their families. They are audited every year to "check" what they are doing is accurate and not a scam. On their website, they have their financial statement available to any who want to see it. I think this organization is very transparent on what they do and how they spend their funds. There will always be a few disgruntled clients that did not get what they felt like they deserved, but the organization has to follow what it was designed to do. They have impacted many families and veterans.

More feedback...

Was your donation impactful?

Likely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2014

October 23, 2011

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October 23, 2011

I visited the offices of USA Cares and saw firsthand the excellent services their staff provide to our soldiers and their families--especially providing assistance to wounded soldiers.

The Great!

I've personally experienced the results of this organization in...

I saw firthand how they assist military families.

Ways to make it better...

If I had to make changes to this organization, I would...

With more funding and staff, additional soldiers and their families could be assisted, especially wounded soldiers.

January 16, 2010

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January 16, 2010

Before making a contribution I first came to GuideStar to review the USA Cares financials. Although their website gives sketchy information about their "assistance", like running a call center to take calls from military families - I really don't see how this would differ than programs already found on military installations today. I would prefer an exact listing of the military families who actually recieved assistance with their testimony.

Photos

The Great!

I've personally experienced the results of this organization in...

none

Ways to make it better...

If I had to make changes to this organization, I would...

close it until I actually can provide evidence of assisting families

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

nothing

Ways to make it better...

provided an exact listing of who got the assistance from this organziation. Are they Board family members? How are they chosen, what is the criteria etc...

When was your last experience with this nonprofit?

2008

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