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Nonprofit Overview

Causes: Emergency Assistance, Homeless & Housing, Housing Expense Reduction Support, Human Services, Military & Veterans Organizations, Veterans

Mission: USA Cares exists to help bear the burdens of service by providing post-9/11 military families with financial and advocacy support in their time of need. Assistance is provided to all branches of service, all components, all ranks while protecting the privacy and dignity of those military families and veterans who request our help.

Geographic areas served: USA Cares is a National 501(c)(3) nonprofit organization.

Programs: We assist post-9/11 active military, veterans and their families by providing financial assistance grants and educational support for hardships caused by their military service.

Community Stories

5 Stories from Volunteers, Donors & Supporters


General Member of the Public

Rating: 1

Received a phone call and request for a donation. Latter I received a letter stating "
John was shot and hit by a 400-volt IED. " I am a 24 year retired military vet. I called McGuire AFB and spoke to Explosive Ordinance Disposal . I told the technician I have never herd of a 400 volt IED. He confirmed that he and others have never heard of it either. He said that maybe it was a type-o. I said more then likely it was a SCAM-O. No money for them.. Give to the "Wounded warriors project"

MSgt Jerry C. DeMas USAF retired.

2 lefteye02

General Member of the Public

Rating: 1

These people had the nerve to send me a donation form. I had asked them for help previously and they had told me no. I truly believe that the 5 star reviews are bogus.

Previous Stories

General Member of the Public

Rating: 1

Their name is really ironic since they claim that they care. Im a vet who is about to get evicted and get put out in the street. They had claim that they had reviewed my case with me, which they didn't do. Basically, it was voicemail. They had left me a message to get in contact with them and I did call a few days later, only to receive a voicemail, which I had left. Then, a few hours later, the rep had left a voicemail stating that my situation doesn't fall under their "guidelines", but their email claimed that they are concerned and they would do their best to meet the needs of every service member or military family. So obviously in my case, they cannot help me. All I know is, I will not donate anything to this charity and will urge others not to do so.

Review from CharityNavigator

General Member of the Public

Rating: 5

When my son came back from Afghanistan, he got a great job offer in Kentucky. The problem was, he lived in north-eastern Pennsylvania. USA Cares paid some of his moving costs so he could afford to accept the job and move his household the 700 miles from Scranton, PA to Lexington, KY. Thanks, USA Cares!

Review from Guidestar

General Member of the Public

Rating: 1

My husband and I are disabled veterans and have tried getting the assistance of USA cares who have turned us both down as they said we did not qualify. I cannot understand how 2 combat veterans who are struggling due to job lay off and the other dealing with severe PTSD do not qualify. Basically the only way they will help you is if for some reason you didn't get paid by the army due to an error on their part and if you have been reimbursed which military eventually does you still do not qualify. I think someone should look into this charities finances and where the money is going because its a struggle to qualify for any kind of assistance with USA cares.