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28 Reviews
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November 3, 2010

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November 3, 2010

This is one of if not the best non-profits in the United States; designed to assist post 9-11 veterans in need. There are guidelines set but if you fall within the guidelines the service is prompt, friendly and most caring. There is no non-profit that can assist everyone but USA Cares is very professional and caring for every client. If direct assistance is not available they will attempt to find indirect assistance. Overall USA Cares is a wonderful organization.

The Great!

I've personally experienced the results of this organization in...

I am a retired veteran and have had many Soldiers refered to this organization.

Ways to make it better...

If I had to make changes to this organization, I would...

no changes are needed

October 22, 2009

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October 22, 2009

USA Cares is supposed to be empathetic towards military service members and stress causing situations. USA Cares does not understand that a veteran will tough out for prolonged periods of time and stressful situation. USA Cares criteria of time frame regarding financial assistance is not a sound guideline. If they wish to truly take a veterans life stressors in to consideration, they need to realize that life is not shaped by a cookie cutter.

The Great!

I've personally experienced the results of this organization in...

N/A

Ways to make it better...

If I had to make changes to this organization, I would...

Do not understand the lead in.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

Nothing.

The kinds of staff and volunteers that I met were...

Professional and congenial but non-responsive to the true needs of a veteran.

If this organization had 10 million bucks, it could...

Hopefully do a lot more than turn down veterans in need. The objective of being a non-profit organization is to reach out and provide to those individuals/groups that they are targeting for assistance. Holding on to money does not help.

Ways to make it better...

They actually took the time to help a veteran and if they were not, to deliver viable assistance platforms. The groups they provided to not actually help veterans.

In my opinion, the biggest challenges facing this organization are...

understanding the intricate nature and diversity of how a veteran could become intangled in financial hardship.

When was your last experience with this nonprofit?

2009

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