USA CARES INC

Rating: 3.91 stars   35 reviews

Issues:

Location: PO Box 759 Suite 3 Radcliff KY 40159 USA

Mission: Offer grants, advice, recommendations and coordinate other organizations support for those families that are left behind during mobolization, deployment or service to our country.
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Community Reviews

Rating: 5 stars  

Things have been very difficult for me since I was got out of the military three years ago .I haven't been able to get a full time job as I was going back to school to complete my bachelors degree in Business management . I completed the degree program in december 2014 ,I was on educational allowance then from my GI Bill,but abruptly after I finished the program and graduated,all my financial assistance ceased . I was at a financial loss for the past three months as I wasn’t receiving any income. I had to use whatever little I had on my bank account and tax refund to make up for the bills but it wasn't enough because I still had mortgage to pay. Thats when I decide to call USA CARES. The program helped me get back in good standing with my utility bills. I am currently on the hiring list to start a job that I desperately needs. I am very grateful and appreciative to USA CARES INC for all the assistance provided. I would always remember this and would one day myself donate some money to the fund to help veteran families desperately in need.

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Rating: 5 stars  

1 person found this review helpful

Things had been really tough for me and my family. I lost my job twice in one year due to my National Guard obligations, and it really made things hard on me and my wife. We found ourselves fighting more and more because of finances and the overall stress of being out of work.After multiple tours in Iraq, and almost 15 years in the Army I was at the end of my rope. Thats when I found USA Cares. Right away I felt better after talking to my personal worker Rosetta. She assured me that my sacrifices were acknowledged, and that they were going to help me. Within a short time I had the support I needed to keep things going at home, which gave me the ability to focus on finding a job. Not only did I find a job, but I found a better one than the two I was laid off from put together ! It means alot to me to know that there are people out there who don't know me personally, but are invested in me and my family's survival. Thank you USA Cares for giving me a new lease on life !

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Rating: 1 stars  

They say that they are here to help you, well I had someone that contacted me once, after sending back in all required documentations and a test. She said she would contact me the next day to verify how much is owed on the remainder of my bill. I have yet to hear from her. Well I guess I will just have to get up the rest of the money myself somehow. I am a vet, thanks for nothing USA Cares...

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Rating: 5 stars  

In a time where my family most needed assistance, USACares came through for us. We are so grateful for their kindness. They did an exceptional job of responding to our needs quickly and were wonderful at keeping us updated on the status of our request. What an amazing organization!

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Review from Guidestar
Rating: 1 stars  

1 person found this review helpful

USA Cares seems to use "Responds in 24 hours" as their staple...I never heard back from them. No letter. No email, no phone call or anything. Thanks USA Cares!

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Rating: 5 stars  

I want to publicly thank USA Cares Inc for helping me and my two kids at a time we were struggling really bad. The Kroger gift cards, paying of my power bill, and paying of my rent helped me to maintain a stable home for my kids. A million thank yous are not enough, I am eternally grateful for your organization!

If I had to make changes to this organization, I would...

Being able to give out Visa/Mastercard gift cards for incidentals purchases.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2014

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Review from Guidestar
Rating: 5 stars  

My Brother-in-law returned from serving his second tour in Iraq last year and was medically discharged. In addition to losing a hand, he suffered from PTSD. We contacted several organizations but without any luck. Finally, USA Cares stepped up and provided assistance while he was in treatment for PTSD. Their Staff was very helpful, returned calls, and gave us leads on another organization that also helped us. This has been a long ordeal, but our family is getting back to normal, thanks to USA Cares. God Bless!

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2011

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Review from Guidestar
Rating: 4 stars  

I want to say that I am very pleased to have recieved help from the USACares organization. It seems as though the Veteran Affairs has no respect for my service to this country. USACares helped me with getting my vehicle fixed. They have sent a credit card payment of 630.00 to Choice Transmissions to fix all four of my brakes and my hydrolics system. I had to call and call, and answer excorable questions about my health issues. I couldn't get the needed immediate assistance, having to get an estimate on what was needed to make my car safe. I had to borrow 60 dollars from a classmate to get the 630.00 allotted to me from the the organization.
I am thankful

Dennis Williams

I've personally experienced the results of this organization in...

Sending a credit card payment to Choice Transmissions for 630.00 dollars

If I had to make changes to this organization, I would...

Help More to individuals whose claims with Compensation and Pension Disability is pending. Have Veteran send proof of claim in process

How would you describe the help you got from this organization?

Some

How likely are you to recommend this organization to a friend?

Likely

How do you feel you were treated by this organization?

Okay

How did you find this group?

Coach Russ

What, if any, change in your life has this group encouraged?

To have personal information available electronically

When was your last experience with this nonprofit?

2011

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Review from Guidestar
Rating: 5 stars  

I am a OIF/OEF veteran that is currently receiving treatment at the Dallas VA Medical Center for damage incurred while I was deployed, and USA Cares has come to my family's financial rescue. Leading up to my admital to the hospital, and during my stay, my wife and I have amassed a sizeable amount of debt because of my inability to work, and this lead to us having to triage our expenses to the bare minimum of rent and food. Because of this, we were unaible to make payments on our vehicle, and we were at the very brink of having it repossessed. I sought help at my VA, and I was directed to USA Cares. Within days, a patient advocate (Mr. Forest), was working on our behalf, and we were able to keep our car. Because of USA cares, my wife was able to keep her only means of transportation while I am receiving treatment, and her tears of sorrow turned to tears of joy. God bless you USA Cares. Thank you for helping an ailing veteran in his darkest hour.

-Misael Santos

I've personally experienced the results of this organization in...

that my wife and I

If I had to make changes to this organization, I would...

make sure that every single person involved with the organization is seen as a hero, and that Mr. Forest is commended for his patience, diligence, and support.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Quite well

How did you find this group?

A true blessing/miracle.

What, if any, change in your life has this group encouraged?

To not lose hope in people, and that I need to give back by supporting other veterans in need.

When was your last experience with this nonprofit?

2011

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Review from Guidestar
Rating: 5 stars  

This was the best experience that I have ever had with a charitable company. I felt horrible asking for the help, but my case was quickly processed and they made me feel wonderful. They really came through in the nick of time.

I've personally experienced the results of this organization in...

Paid my electric and water bills.

If I had to make changes to this organization, I would...

None

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Review from Guidestar