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33 Reviews
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January 14, 2011

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Review from Guidestar
January 14, 2011

I would like to thank USA Cares on behalf of my family. The prompt service was amazing and they helped to keep us from getting our car taken away and our water from being shut off. This assistance means so much to us as we are struggling to make ends meet with both my husband and I unemployed and facing an upcoming deployment of my husband. We have three children and it is nice knowing there are people out there that care about the helping others. If we could do the same, we would. Thank you again :)

The Great!

I've personally experienced the results of this organization in...

receiving assistance for our car payment and water bill.

Ways to make it better...

If I had to make changes to this organization, I would...

not. The service was prompt, friendly and helpful.

More feedback...

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

Google search for Military Family support

When was your last experience with this nonprofit?

2011

January 14, 2011

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Review from Guidestar
January 14, 2011

This organization helped us through a very difficult time on our lives. My husband suffers from PTSD among other service related injuries and when he was admitted into the VA Hospital, we weren't sure how we would cope without his income. USA Cares came through for us in a major way and with such urgency!
They are truly angels from above :)

The Great!

I've personally experienced the results of this organization in...

They helped with our mortgage while my husband was in the VA Hospital.

Ways to make it better...

If I had to make changes to this organization, I would...

I wouldn't change a thing!

January 12, 2011

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Review from Guidestar
January 12, 2011

When my husband came back from Iraq with PTSD, our finances started going downhill. Thanks to USA Cares helping us out with rent, our worried are a little less. We are very grateful for their help.
Donna Steinbrook
CAARNG

The Great!

I've personally experienced the results of this organization in...

Everyone was very kind.

Ways to make it better...

If I had to make changes to this organization, I would...

be more specific about paperwork needed

November 17, 2010

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Review from Guidestar
November 17, 2010

My family and I were in a financial bond when our only means of transportation broke down on us. We didn't have any family memebers or friends to depend on and my wife and I were struggling to ge the kids to school and get to work. Military 1 source gave us the number to USA cares and they were able to step in right away and give us the financial assistance we needed for our auto repairs! Now our car is running and we are able to return to our normal lives. Thank you USA cares!

The Great!

I've personally experienced the results of this organization in...

auto repairs

Ways to make it better...

If I had to make changes to this organization, I would...

tell more people that there are people out here who care and honor our heroes!

November 15, 2010

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Review from Guidestar
November 15, 2010

I was going through hardship with my vehicle payments and I was referred to USA Cares.org. They assist me into getting caught up on my payments and kept my car from getting repoed. During the entire application process, they call and keep you and your creditor inform of their process on your application which gave me and the creditor some sigh of relief that matters are being taken care of.

The Great!

I've personally experienced the results of this organization in...

I personally experienced the results of bringing my account to a zero balance and was able to relaxed from the threat of my vehicle being repossessed

Ways to make it better...

If I had to make changes to this organization, I would...

I would not make any changes to this organization. Their mission was to assist myself from my financial burden and that is what I recieved in a timely manner

November 4, 2010

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Review from Guidestar
November 4, 2010

I contacted USA Cares due to finacial hardships concerning my families, only vehicle breacking down, and the continuing hardships of my wifes weekly 90 mile (roundtrip) medical appointments. Since contacting them they have assited with our growing gas cost, and had our vehicle fixed by a national brand car maintence company. Their help and concern ligitamized my concerns without belittling me as a soldeir or a human being. Thank you USA Cares we are truely greatful for your help.

The Great!

I've personally experienced the results of this organization in...

Finacial help with gas and car repairs

Ways to make it better...

If I had to make changes to this organization, I would...

change nothing maybe pin a medal on MS Darrika the lady that took all our information

November 3, 2010

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November 3, 2010

This is one of if not the best non-profits in the United States; designed to assist post 9-11 veterans in need. There are guidelines set but if you fall within the guidelines the service is prompt, friendly and most caring. There is no non-profit that can assist everyone but USA Cares is very professional and caring for every client. If direct assistance is not available they will attempt to find indirect assistance. Overall USA Cares is a wonderful organization.

The Great!

I've personally experienced the results of this organization in...

I am a retired veteran and have had many Soldiers refered to this organization.

Ways to make it better...

If I had to make changes to this organization, I would...

no changes are needed

August 23, 2010

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Review from Guidestar
August 23, 2010

My son is at West Point and I wrote a song for his class called "For Freedom We Fight". Since I have been given so much, this song's profits (100%) go to USA Cares, and amazing charity that helps service men and wonmen across all military branches. Go to www.cdbaby.com and type "For Freedom We Fight". For $.99 you get a cool song and know you are supporting a worthwhile charity, our troops!!!

The Great!

I've personally experienced the results of this organization in...

visiting their office in kentucky. They are committed and passionate about helping the military.

More feedback...

When was your last experience with this nonprofit?

2010

January 16, 2010

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January 16, 2010

Before making a contribution I first came to GuideStar to review the USA Cares financials. Although their website gives sketchy information about their "assistance", like running a call center to take calls from military families - I really don't see how this would differ than programs already found on military installations today. I would prefer an exact listing of the military families who actually recieved assistance with their testimony.

Photos

The Great!

I've personally experienced the results of this organization in...

none

Ways to make it better...

If I had to make changes to this organization, I would...

close it until I actually can provide evidence of assisting families

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

nothing

Ways to make it better...

provided an exact listing of who got the assistance from this organziation. Are they Board family members? How are they chosen, what is the criteria etc...

When was your last experience with this nonprofit?

2008

January 16, 2010

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January 16, 2010

Something doesn't seem right with an organization that spends 2/3rds of its money on administrative cost and overhead. When you promote to help Veterans you should help the Veterans.

The Great!

I've personally experienced the results of this organization in...

real time and something isn't right.

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

Ways to make it better...

I never got involved with them.

When was your last experience with this nonprofit?

2009

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