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3 Reviews
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March 23, 2014

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March 23, 2014

I was so disappointed with my pick up experience this past Friday that I immediately phoned in to have my name removed from the calling list. I happened to be in my front room when the truck pulled up to my home, and I watched both of the gentleman take my bags and larger items, stand at the back of the truck, swing their arms back or over their head and throw my donation into their truck. I was so upset that your staff/volunteers would disrespect a donation. Among other items, my bags were filled with nearly new/gently used electronics, small kitchen appliances, and household decorations, and it is a shame that these items surely arrived damaged, broken, and/or needing to be discarded rather than make it to someone who could have used them. I donate to many organizations, many times throughout the year--including this one. Thank you for making me aware that US Against MS is an organization that will no longer receive my donations.

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How likely is it that you would recommend that a friend donate to this group?

No

How likely are you to donate to this group again?

No

When was your last experience with this nonprofit?

2014

February 21, 2014

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February 21, 2014

I've received two robocalls this week from "Bill with central donation services on behalf of" this organization requesting donations and saying they will be in my neighborhood. I've never had contact with the organization and don't know how they got my phone number, but the robocalls are annoying.

Ways to make it better...

If I had to make changes to this organization, I would...

Stop the robocalling.

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Will you volunteer or donate to this organization?

No

When was your last experience with this nonprofit?

2014

March 22, 2013
1 person found this review helpful

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March 22, 2013
1 person found this review helpful

I cannot find any phone number for this organization. They did not leave us a receipt fro our 5 bags fo donated clothes. Their website says it is for sale. If this is not the case please let me know.

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Was your donation impactful?

Unlikely

How likely is it that you would recommend that a friend donate to this group?

Unlikely

How likely are you to donate to this group again?

No

When was your last experience with this nonprofit?

2013

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