United Service Organizations, Inc. (USO World Headquarters)

Rating: 2.6 stars   35 reviews

Issues:

Location: 2111 Wilson Blvd Suite 1200 Arlington VA 22201 USA

Mission:

The USO is a congressionally chartered, nonprofit organization, and is not a part of the federal government. Since 1941, the USO mission has remained the same: to provide morale, welfare and recreation-type services to service members and their families.


Programs: Historically, few events have left a more lasting emotional impression on service members and their families than USO celebrity entertainment tours.  Since the USO's inception in 1941, thousands of celebrities have boosted the morale of troops in times of peace and war.
Write a Review
Invite people to share their experience with this nonprofit!

Promote This Nonprofit

GreatNonprofits badges allow you to raise awareness of your favorite nonprofits on your own web sites!

Review this charity on
GreatNonprofits

Community Reviews

Rating: 5 stars  

3 people found this review helpful

I am a Vietnam war veteran and I can tell you that the USO was there for me and my fellow Marines as we traveled to an fro and in the cities near our bases.
I am not concerned that the CEO's pay is $400,000. They are a large organization and his pay is in line with their income.
I have supported the men and women in the armed forces for over 40 years with contributions to the USO and will continue to do so.
It is the men and women that are in need of the USO services - this is what you need to keep in mind. Withholding a donation to punish the CEO only punishes our troops and that is short sighted.
Give to the extent you can and support those that protect us 24/7.
mtsarge

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 1 stars  

1 person found this review helpful

The USO needs to be fully investigate on how they use/treat donor intended dollars....the keep the funds at Arlington/allow their centers to spend the expenses without crediting the local centers account. The ultimate is they then require their center managers to write up reports back to Arlington so Arlington can use that to show the donor how their funds were put to work. Arlington spends the funds on their bloated / highlypaidstaff.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2011

Was this review helpful? 
Rating: 5 stars  

As with any organization, one person may have one experience and another have a very different experience. For me, Tide detergent doesn't work, but that doesn't color my entire view of PnG. Running into one ill-informaed volunteer should not color your experience with the entire organization. For me and my family, the USO has been a valuable resource for support, sometimes being the only people I could lean on in a difficult situation. The USO provides a quite place to rest in an airport, a place to find community and maybe a "senior wife" to lend perspective to a situation one might only face as a military spouse. USO volunteers have stood by me in remote locations where I never would have suspected they even had a presence, but they did. Every interaction I have had with the USO has been superior.

I've personally experienced the results of this organization in...

the support they provide informed by their intimate knowledge of the issues military families face.

If I had to make changes to this organization, I would...

add more airport locations, like TPA, and move a few of them inside security like ATL or Dulles.

Was this review helpful? 
Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

As the wife of a military member I have enjoyed the warmth of the USO at so many places around the world. While my husband was in Afghanistan the USO provided a service where he was able to read a book to my daughter...they taped it and sent it to us. My daughter watched that video every day until her dad made it home (safely :) ). We have used their centers in the airport when needing a place to rest with the kids while on our way to our next duty station. And, at Christmas time, when things were really very lonely, they held a special party for the kids. The kids got to make cards and presents for their parents who were deployed. And what was really incredible? The fact that while I was not looking they helped my daughter make a card and present for me too. They put it in the mail and it arrived on Christmas Eve. It's the little things that mean so much. Thanks USO!! You make it a little bit easier for all of us. You'll never know how much we appreciated it.

I've personally experienced the results of this organization in...

our every day lives as a military family.

If I had to make changes to this organization, I would...

ensure there were centers in more places throughout the world.

What I've enjoyed the most about my experience with this nonprofit is...

It truly made a difference in our lives. The little things that matter....nothing makes you feel more at home than a warm smile in an unfamiliar place.

The kinds of staff and volunteers that I met were...

Really great. They loved what they did and you could tell. They were just spectacular with our kids.

If this organization had 10 million bucks, it could...

Serve all military families and members. They deserve it!

Ways to make it better...

my husband could have been there with us.

In my opinion, the biggest challenges facing this organization are...

More people need to know about them. More people need to donate and volunteer.

One thing I'd also say is that...

When was your last experience with this nonprofit?

2009-12-01

Was this review helpful? 
Review from Guidestar