Union Station Homeless Services

Rating: 4.9 stars   42 reviews

Nonprofit Issues:

Homeless & Housing, Human Services


825 E Orange Grove Blvd Pasadena CA 91104 USA


The mission of Union Station Homeless Services is to help men, women and children rebuild their lives and end homelessness in our community. We offer people the housing, employment and life skills programs they need to become productive, stable and self-supporting.


OUR RECORD OF SUCCESS! INTAKE: 1,500 people each year receive help in finding shelter, benefits, health care, mental health services, substance abuse and addiction recovery at Passageways, our one-stop multi-service intake center. SHELTER: About 300 men, women and children receive safe, long-term emergency shelter at Union Station each year. TRANSITIONAL AND PERMANENT HOUSING: Euclid Villa Apartments offer 14 units of affordable housing for low-income formerly homeless families. Centennial Place offers 144 units of affordable housing for very low income singles. SUPPORTIVE SERVICES: Client receive the comprehensive services they need to end the cycle of homelessness. Each year, approximately 60% of single adults and 90% of families successfully exit our programs with stable housing. MEALS: We serve 175,000 meals each year, including daily meals for our residents and hungry community members, as well as holiday meals on Thanksgiving and Christmas. SUSTAINABILITY: Union Station has a diverse range of support from individuals, foundations, corporations, and government funding sources. 75% of our $4 million dollar budget is received from private sources; 25% is received from public and government agencies. COMMUNITY INVOLVEMENT: 125 organizations and 1,600 individuals volunteer almost 20,000 hours of service each year. Union Station receives in-kind donations valued at more than $400,000 annually.

Target demographics:

We serve homeless and very-low income individuals and families of all ages.

Direct beneficiaries per year:

Union Station provides a comprehensive range of services to help more than 2,000 homeless individuals and families each year achieve self-sufficiency. Services include:• Outreach, intake and assessment• Medical and mental health services• Educational and enrichment activities for children• Emergency shelter• Transitional housing• Benefits advocacy• Life skills classes in money management, parenting, and nutrition• Permanent supportive housing• Substance abuse recovery support• Meal service for residents and community members• Career counseling/job search assistance• Homeless prevention and rapid rehousing• Showers and personal hygiene• Services tailored to women and families• Case management and referrals• Housing placement resources


Coordinated Entry System We are coordinating the efforts of more than 40+ agencies in the San Gabriel Valley, in an effort to end chronical and veteran homelessness in the region by 2016. Family Solutions Help is here. Homeless families and those at-risk of becoming homeless can find housing, resources and hope thanks to Family Solutions. Adult Center The Adult Center is a 56-bed shelter for single adults. The new Women’s Dorm provides 20 beds for homeless women and doubles the number of women served by the Adult Center annually. Each year, more than 150 adults receive shelter and services at the Adult Center designed to help them rebuild their lives. The average length of stay is three months. Family Center The Family Center is a nurturing home-like environment that offers safe-haven for up to 50 parents and children each night, and approximately 125 individuals in more than 50 families per year. The average stay is three to six months. Supportive services are offered onsite to promote physical, emotional, and financial well-being for parents and their children. Euclid Villa Euclid Villa Transitional Housing offers affordable apartments for up to 14 homeless, very low-income families. Residents pay 30% of their income towards rent and may stay for up to two years. Case management and supportive services are provided on-site. Euclid Villa is owned and operated by Union Station and the Pacific Housing Alliance. Centennial Place Union Station provides case management and onsite supportive services at Centennial Place, a permanent supportive housing facility offering 144 single room occupancy (SRO) apartments for low-income adults. Sources (825 E. Orange Grove Blvd) Sources is a career development program designed to meet the needs of homeless and very low-income job seekers. Workshops, individualized job search, and one-on-one career counseling help 125 work-ready homeless adults find employment each year. Holly Street Housing Holly Street Housing links chronically homeless adults and families to housing and vital resources in the community – with the goal of housing the most vulnerable people first. Housing for Health Housing for Health is a countywide effort to end homelessness, reduce the use of expensive health care resources, and improve the health of vulnerable men and women.

2011 Top-Rated Nonprofit
Write a Review
Invite Reviews Share This Nonprofit

More Info


Promote This Nonprofit

GreatNonprofits badges allow you to raise awareness of your favorite nonprofits on your own web sites!

Review this charity on

Reviews for Union Station Homeless Services

Rating: 5 stars  

1 person found this review helpful

Union Sataion is a place where people's dignity is kept and they help people with a high level of care , concern and also professionalism. The staff there are warm hearted human beings that if you are willing to help yourself , they will give you a helping hand. If not for them countless homeless people would be without meals , showers , beds, services such as medicial care all for free and given with human kindness. Thank god for union station and there should be much much more organizations like them. For more than 35 years they have helped the less fortunate of society...and are a role model for how people should be willing to help thier fellow man.

If I had to make changes to this organization, I would...

i wouldnt change a things except to give them even more resources which t help others with

How would you describe the help you got from this organization?


How likely are you to recommend this organization to a friend?


How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?


Flag review
Rating: 5 stars  

I am a proud alumni of the Union Station. I have been sober for going on 17 yrs. Still to date I have always been able to reach out to my family for assistance, my child volunteers during the summer. The Station has assisted with my childrens educational goals. Me and my children would not be the family we are today if it were not for the love, support and guidance we have received from my Union Station Family through out the years.

I've personally experienced the results of this organization in...

the greatest way. Supportive services, for me and my family

If I had to make changes to this organization, I would...

do nothing, Marv and the rest of the crew are the best, you can tell me no different

Flag review
Review from Guidestar
Rating: 5 stars  

I would like to take the time to acknowledge the wonderful, dedicated staff and volunteers at Union Staion Homeless Shelter. After experiencing what most people can only imagine, becoming homeless, instinctively I was very aprehensive on going to a shelter for assistance. I had heard a few "horror stories" or tales about other people's experiences with them. Fortunatley , I can not express enough how deeply pleased my family was upon being received at Union Station. The complete staff and volunteers are all warm and kind people. They truly want to assist individuals with not only dealing with becoming homeless, but also helping people build skills needed to regain a sense of self worth and confidence. The Sources staff assisted me directly with finding a job back in my field. They gave me great contacts and really took the time to work on my behalf. My experience here has been great and I would definatley recommend this assistance to any family in need. -- Thanks You Dearly, to all staff and volunteers !

I've personally experienced the results of this organization in...

Was able, with their assistance , find a job in the Internet Security field.

If I had to make changes to this organization, I would...

It all works well as it is.

Flag review
Role: Client Served
Rating: 5 stars  

I have used Sources job development program in 2004 and had great success! This year I have been working with my job developer, Rocio on updating my resume. We have had conversations in regards to a new carrer path that I am on. I just finished my mock interview and nailed it! I am looking forward to a job fair next week that Sources will provide transportation to. Mostly I am ready for that new job!

I've personally experienced the results of this organization in...

Getting work in the past as a result of using the job trianing skills that I learned at sources.

If I had to make changes to this organization, I would...

Make sure that each individual would have the opportunity to find their passion as a client while really struggling with many issues beyond getting housing and a job. Much like having a therapist to work with at the same time. A case manager of sorts.

Flag review
Rating: 5 stars  

Helped with excellent resume, continued support after career development class, open door policy, lifetime career developer available, use of internet, phones, and media. Always have another place to call home. Thank you Union Station.

I've personally experienced the results of this organization in...

Best resume I've ever created. Countless job opportunities.

If I had to make changes to this organization, I would...

Longer business hours.

Flag review
Rating: 5 stars  

My name is David Compton. 13 years ago I lost my life, family, job, home, car - everthing. With the help of Union Station Homeless Services I have regained my life and self respect. Without their help I don't know where I would be today. I was helped with emergency shelter, food, clothing, counseling, finding a job Sources Career Development Program. I am presently employed with a career that I will one day be able to retire from. I can't thank them enough for all the time and effort they put into help saving a life.

I've personally experienced the results of this organization in...

I've personally experienced the results of this organization in emergency shelter, food, clothing, counseling, career development and assistance in find work.

If I had to make changes to this organization, I would...

Not change a thing.

Flag review