Twin Cities Community Voice Mail: facilitating communications services to encourage self-determination and stronger community connections for people in need.
We lead in finding innovative ways to use communications technologies to provide opportunities for people in need to forge new connections to the community and to one another. These connections enhance dignity and independence and contribute to success.
The foundation of our work is the unique model of active involvement of our participants and our community partners. They are encouraged to have a voice in the continued operation of the organization.
Geographic areas served: State of Minnesota
Programs: 1) Twin Cities Community Voice Mail free, individualized voice mail services to low income and homeless people so that they are able to put their own telephone number on resumes as they see jobs, apartment and housing application, and leave it with health care professionals, their children's schools, family and friends. This is done in partnership with over 350 non-profit and government agencies across the state of Minnesota. Over 53,000 people have used this service since we began in 1994; 2) Linkages is a no-cost transitional program to assist those who achieved their goals while using TCCVM, but who still need short-term help until they can afford phone service. Over 1000 people have used this service since it began in 2001. 3) Through our voice mail system, we are able to offer people who are homeless in the Twin Cities Metro area the ability to access information on available emergency shelters and transitional housing through our toll-free Metro Shelter Hotline.About 10,000 calls are made to this hotline ech year.
Twin Cites Community Voice Mail provides an important service to the homeless that helps them reestablish themselves and return to normalcy. The voice mail service reconnects them to the community - - doctors, potential jobs, family and government agencies. This ability to reconnect is often the first step for homeless individuals as they seek to find a more successful life. This is a well-run organization that operates efficiently and effectively in providing this service.