Twin Cities Community Voice Mail

Rating: 5 stars   14 reviews

Nonprofit Issues:

Job Training, Homeless & Housing, Human Services


1821 University Ave Ste N-184 St. Paul MN 55104 USA



Twin Cities Community Voice Mail: facilitating communications services to encourage self-determination and stronger community connections for people in need.


We lead in finding innovative ways to use communications technologies to provide opportunities for people in need to forge new connections to the community and to one another. These connections enhance dignity and independence and contribute to success.


The foundation of our work is the unique model of active involvement of our participants and our community partners. They are encouraged to have a voice in the continued operation of the organization.


Geographic areas served:

State of Minnesota


1) Twin Cities Community Voice Mail free, individualized voice mail services to low income and homeless people so that they are able to put their own telephone number on resumes as they see jobs, apartment and housing application, and leave it with health care professionals, their children's schools, family and friends. This is done in partnership with over 350 non-profit and government agencies across the state of Minnesota. Over 53,000 people have used this service since we began in 1994; 2) Linkages is a no-cost transitional program to assist those who achieved their goals while using TCCVM, but who still need short-term help until they can afford phone service. Over 1000 people have used this service since it began in 2001. 3) Through our voice mail system, we are able to offer people who are homeless in the Twin Cities Metro area the ability to access information on available emergency shelters and transitional housing through our toll-free Metro Shelter Hotline.About 10,000 calls are made to this hotline ech year.

2009 Top-Rated Nonprofit
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Reviews for Twin Cities Community Voice Mail

Rating: 5 stars  

7 people found this review helpful

I am a volunteer with "Voices for Change", a grass roots advocacy to address issues of homelessness. Twin-Cities-Community-Voice-Mail (TCCVM) has undeniably filled a very important need to help the homeless/ those in transition/ and low income persons keep in touch with needed services, such as MEDICAL ASSISTANCE. Staying in touch with work opportunities, family, social workers is a big challenge for the homelessness who are struggling with pennies to even make phone calls. Besides providing voicemail, TCCVM has been instrumental in partnering with agencies that address needs for of the homeless. They are continuously looking for ways to bring the homeless and agencies together. TCCVM has been the voice of partnership. TCCVM is very innovative and a motiviating force for other agencies (state, county, and non-profit). It is not a surprise that agencies seek input from TCCVM. I have been a user of "Voicemail". I am happy to work with any of TCCVM's outreach programs.

I've personally experienced the results of this organization in...

getting assistance for myself with the use "voicemail". Without it, I would have had even more difficulty with communication with the "real world" for keeping up with medical appointments, seeking opportunities for work, and transitioning to "normal" life

If I had to make changes to this organization, I would...

increase the number of staff needed to provide outreach and liase with other agencies

What I've enjoyed the most about my experience with this nonprofit is...

that they are willing to partner with "Voices for Change", and other outreach programs. They provide a useful base for interacting other agencies that help with issues of homelessness

The kinds of staff and volunteers that I met were...

friendly, and willing to assist in whatever way possible. They are always willing to seek out and receive new ideas/ input from knowledgeable advisory committees

If this organization had 10 million bucks, it could...

provide cell phones/telephone for the communication needs of today. This is basic utility for everyone, and particular important for those trying to get back to normal life

Ways to make it better...

I had been assisted with a cell phone (+ $$ for cost of time). Voicemail is a slow process in dealing with the pace of life nowadays. There is a need for more instantaneous response when trying to seek "temp" jobs. Jobs go to those who can respond quickly

In my opinion, the biggest challenges facing this organization are...


One thing I'd also say is that...

TCCVM has been innovative with efforts to keep moving ahead with new projects

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?


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