Twin Cities Community Voice Mail

Rating: 5 stars   14 reviews

Issues: Job Training, Homeless & Housing, Human Services

Location: 1821 University Ave Ste N-184 St. Paul MN 55104 USA

Mission:

Mission

Twin Cities Community Voice Mail: facilitating communications services to encourage self-determination and stronger community connections for people in need.

 

We lead in finding innovative ways to use communications technologies to provide opportunities for people in need to forge new connections to the community and to one another. These connections enhance dignity and independence and contribute to success.

 

The foundation of our work is the unique model of active involvement of our participants and our community partners. They are encouraged to have a voice in the continued operation of the organization.

 


Geographic areas served: State of Minnesota
Programs: 1) Twin Cities Community Voice Mail free, individualized voice mail services to low income and homeless people so that they are able to put their own telephone number on resumes as they see jobs, apartment and housing application, and leave it with health care professionals, their children's schools, family and friends. This is done in partnership with over 350 non-profit and government agencies across the state of Minnesota. Over 53,000 people have used this service since we began in 1994; 2) Linkages is a no-cost transitional program to assist those who achieved their goals while using TCCVM, but who still need short-term help until they can afford phone service. Over 1000 people have used this service since it began in 2001. 3) Through our voice mail system, we are able to offer people who are homeless in the Twin Cities Metro area the ability to access information on available emergency shelters and transitional housing through our toll-free Metro Shelter Hotline.About 10,000 calls are made to this hotline ech year.
2009 Top-Rated Nonprofit
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More Info

EIN 41-1821890
651-643-0883
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Community Reviews

Rating: 5 stars  

9 people found this review helpful

TCCVM provides a basic communication tool to enable individuals to help themselves. The statewide service area involving 100's of local community agencies and serving over 50,000 people since its inception is operated by fewer than 4 FTE staff! Beyond the basic service TCCVM also sponsors several outreach activities important to the health and welfare of its constituency. I'm proud to be a supporter. Keep up the good work!

I've personally experienced the results of this organization in...

their outreach events specifically: Stand Downs that help veternas/homeless veterans and their families; Project Homeless Connects in both Minneapolis and St Paul.

If I had to make changes to this organization, I would...

find a fundation or donor to donate money for their day to day operantions including staff.

What I've enjoyed the most about my experience with this nonprofit is...

being able to help those who need voice mail the most.

The kinds of staff and volunteers that I met were...

current and former users of voicemail, staff and board of directors. Sometimess their friends and family would also volunteer.

If this organization had 10 million bucks, it could...

bridge the technological gap. Meaning provide not just cellphones but laptops to help those who are low income and homeless receive messages and e-mails from potential employors. Soemthing most of us take for granted.

Ways to make it better...

no changes. They're very organized and are usually one of the last if not last agency to leave the events.

In my opinion, the biggest challenges facing this organization are...

lack of funding for day to day operations including staff.

One thing I'd also say is that...

they are unique and forward thinking. They are always thinking of how new technolgy can also benefit those who need it the most and either have limited access to it or no access at all.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009-12-01

 
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Rating: 5 stars  

13 people found this review helpful

This is a terrific organization that is providing a simple, but much needed service to the members of our community most in need.

I've personally experienced the results of this organization in...

hearing the stories of those whose lives have improved as a direct result of this service.

If I had to make changes to this organization, I would...

What I've enjoyed the most about my experience with this nonprofit is...

the total commitment of all of the staff and volunteers.

If this organization had 10 million bucks, it could...

provide cell phones to all those in need and at risk for homelessness, unemployment, and safe living.

Ways to make it better...

we had more volunteers and more money to cover all of the need.

In my opinion, the biggest challenges facing this organization are...

staying funded in tight economic times - like all other very critical services.

One thing I'd also say is that...

this organization is run well on a very small budget - the impact is really significant.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009-12-01

 
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Rating: 5 stars  

7 people found this review helpful

When TCCVM served its 1st client in 1994, the expectation was that it would enroll 20 community agencies and programs to link low-income individuals and familiesto the voice mail service. Organizers hoped to help 500 users communicate with prospective landlords and employers, that year. Those goals were met in just 5 months, indicating how needed this basic service was. The numbers, and the positive outcomes, have continued to grow. In 15 years, TCCVM's no-fee approach has made communications accessible and linked folks to services statewide. It was demonstrated that partnerships between agencies and clients can help clients achieve their goals.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2009-12-01

 
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Rating: 5 stars  

8 people found this review helpful

I am an RN CAse Manager working telephonically with patients across all walks of live, including homeless men, woman and children. The voicemail services provided by Twin Cities Community Voice Mail is a crucial service to bring case management nursing care to the homeless population. An RN Case Manager provides advocacy, self-care education, coordination among health care providers, therapeutic support and contact for community resources. I would say confidential voicemail is my primary contact for reaching the homeless population that are insured by Medicaid and General Medical Assistance.

I've personally experienced the results of this organization in...

case management nursing patients who do have voicemail services via TCCVM.

If I had to make changes to this organization, I would...

give them recognition for what they achieve with the resources they have.

What I've enjoyed the most about my experience with this nonprofit is...

An opportunity to attend all day programs to provide needed services to homeless men, women and children, i.e. dental care, hair cuts, voicemail.

The kinds of staff and volunteers that I met were...

committed employees and boardmembers who work hard and creatively to keep the voicemail services available to users.

If this organization had 10 million bucks, it could...

attend to the mental health illness and chemical dependency that most homeless people experience.

Ways to make it better...

there were more phones that the homeless population could access. Public pay phones have been all but eliminated.

In my opinion, the biggest challenges facing this organization are...

Challenges brought by the disappearing public phones brings an opportunity on how to deliver cellphones to homeless populations.

One thing I'd also say is that...

I've said enough.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2009-1-01

 
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