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July 2, 2014

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July 2, 2014

I have been involved with the Women's Drop in Center, now the Women's Hearth 15+ years in a variety of capacities including, client, volunteer and fundraiser. When I first arrived, the place had a warmth & glow about it, noticeable the moment I walked in. Staff, volunteers & clients alike, demonstrated a warm, caring & accepting attitude toward one another. Everyone had a sense of hope no matter how old the chair they were sitting or difficulty in their circumstances. As the building & the organization (Transitions) have grown this sense of caring & closeness is less apparent. The Hearth still provides many of the same groups and services such as showers and a hygiene closet, but the coffee is not always on, snacks are rarely provided and it's a big deal to ask staff to start another pot. I still volunteer and attend some groups but I don't feel the warmth as I used to. 10 years ago, I would have given this organization a 5 star rating & really hope I will be able to do that again some day.

Ways to make it better...

If I had to make changes to this organization, I would...

carefully select staff with ability to sincerely demonstrate a caring, helpful and hopeful attitude toward all who walk through these doors. Keep the coffee on in the cold months and provide cool drinks in the summer. (Like start making ice cubes again.) I know $$ may be tighter, but with some creativity, a little can go a long way.

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How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Likely

How do you feel you were treated by this organization?

Quite well

When was your last experience with this nonprofit?

2014

January 26, 2010

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January 26, 2010

I visited the Women's Hearth and saw how well it was used and respected by those that used it. It gave the womeon a place to make contact using the phone and computer. It provides a safe haven and fellowship.

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If this organization had 10 million bucks, it could...

change may women's worlds. They are the full meal deal meaning they want women to be able to turn their lives around and provide the means and help to do it.

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2009

January 24, 2010

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January 24, 2010

I walked into the Hearth thinking that I would pass my wisdom on to the women who used the facility. I had just graduated from Gonzaga and was eager to share my knowledge of the world with these low-income, often mentally ill women who were facing many obstacles during this period of their life. I never imagined that it was I who would be taught. I found women who smiled in the face of extreme hardship, women who sang despite the stares of onlookers and women who spoke out against the wrongs of this world regardless of the reactions of others. I witnessed heartbreaking stories and tears of sorrow but through such adversity I also saw great strength and kindness and the kind of hope that speaks to the incredible spirit of humanity and the resilience of the human soul. The Hearth offers many things to the women who walk through its doors. There are art classes, food and hygiene items, processing groups and hot meals. If you look closer, however, listen a little harder and observe a little longer, you will also find women who have learned to deal with some of Life's most difficult adversity. They don’t always do it with finesse and they often do not have a lot of tact, but they are surviving. Through these women, are many lessons to be learned!

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The kinds of staff and volunteers that I met were...

inspirational! Every single one of them were compassionate, empathetic, passionate people who are each changing the world in their own way!

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2009

January 21, 2010

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January 21, 2010

This is a wonderful program serving a need for members of our community that fall could easily fall below the radar if Transitions wasn't here. The Board, Staff, volunteers I have met are exceptional. Big hearts, warm smiles and a true passion for helping those women in need.

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

seeing the Hope they are able to create in the eyes of the women they serve. Knowing that the homeless women in Spokane have a safe place to go.

The kinds of staff and volunteers that I met were...

wonderful, dedicated, uplifting, passionate, energetic, these are people making a difference!

Ways to make it better...

there was a structured way I could have provided my "Time" as well as my "Money." And now that I'm on board I'll help figure out ways to enable new volunteers to do both.

In my opinion, the biggest challenges facing this organization are...

the down turn in the economy reducing charitable contributions. Getting more awareness in the community.

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2010

January 20, 2010

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January 20, 2010

From 2001 to 2003, I volunteered weekly or bi-weekly at the Women's Hearth (then Women's Drop-In Center), providing "floor support," and teaching beginning Spanish classes to the members. Then I moved away from Spokane but kept in touch, and in December 2008 had the opportunity to return and volunteer at the Hearth daily for a month. This program is unique, welcoming, and wonderful enough that it was worth a month away from home and a trip from California to Washington in the winter. The Hearth serves all women, meeting any pressing needs that they have. Some participants only hope for a cup of coffee and a warm room on a winter day. Others come to make the most of creative opportunities offered at the center. Some women attend recovery groups. Still others consider the members of the community at the Hearth their best friends and only family. I have seen many women "come into bloom" at the Hearth. Two stories especially stick with me. A schizophrenic woman found consistency, friendships, and an outlet in creative writing. She attributes her success in living independently to the support received at the Hearth. Another woman sat in a chair facing out the window for weeks, reacting angrily to anyone who tried to engage her. Out of the blue, she realized that she was in a safe place. One day she participated in an art group, trusting the people around her a bit more. The next day she helped in the kitchen and shared some of her hard life story while she worked. She was soon on a waiting list for Section 8 housing, thanks to the help of case managers at the Hearth.

The Great!

I've personally experienced the results of this organization in...

my interactions with women in desperate situations who have grown and changed for the better due to the support and community at the Hearth.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the satisfaction of being part of an organization that truly affects people's lives in a positive way.

The kinds of staff and volunteers that I met were...

incredible, ethical people who live out the mission of the program in their work.

If this organization had 10 million bucks, it could...

change the world!

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2008

January 19, 2010

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January 19, 2010

My name is Katherine, I moved to spokane,w3a homless witout a support or a place to belong. Through the women's hearth I found frieneds and wonderful classes such as coffee house and the wrtting class. For five years I learn to grow and be nurtured and to believe in myself. I will always be indebetd to this wonderful place where the teach you to fly. God bless Katherine Hert

The Great!

I've personally experienced the results of this organization in...

feeling like a place to belong

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

I found valuable tools to use in my day to day life

The kinds of staff and volunteers that I met were...

treated you with kindness

If this organization had 10 million bucks, it could...

go to other citys and reach others who think there alone or unwanted or that no one cares. each one matters

Ways to make it better...

nothing

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2009

January 18, 2010

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January 18, 2010

I first heard of Transitions during college, both Miryam's House and the Women's Hearth are popular places to pick for a service learning project. Coming into a new setting can be intimidating, especially when there's an established routine. Volunteering for Transitions is not like this, as all the staff and the women they help are very welcoming and understanding of others.

The Great!

I've personally experienced the results of this organization in...

seeing how the women in the New Leaf Bakery Cafe Job Training Program strive for job skills and make really tasty food!

Ways to make it better...

If I had to make changes to this organization, I would...

advertise more.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

contributing to the greater good by making another woman feel cared for.

The kinds of staff and volunteers that I met were...

Funny, kind, and knowledgeable.

If this organization had 10 million bucks, it could...

expand its mission from just Spokane to neighboring cities where women and children suffer unnoticed.

Ways to make it better...

I could have spent more time there.

In my opinion, the biggest challenges facing this organization are...

funding so that they can expand the awesome programs.

One thing I'd also say is that...

if you haven't gone to see one of Transitions programs, go. Go to a New Leaf bake sale, volunteer at the Women's Hearth, or offer expertise at TLC.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010

January 15, 2010

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January 15, 2010

Women's Heath provides a positive environment for women from all walks of life. It's a safe place where the women can just sit and relax, yet it also provides many programs for helping each woman where she is at to move onward and upward. The women who work there are compassionate and knowledgeable.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

the opportunity to interact with the women who work there and the women who use the shelter

The kinds of staff and volunteers that I met were...

compassinate and caring

How frequently have you been involved with the organization?

About every month

When was your last experience with this nonprofit?

2010

January 14, 2010

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January 14, 2010

If it were not for Transitions and Miryam's House our daughter may well have beeen a statistic for homelessness or a name on a tombstone. Several years ago she was going through her own personal hell due to alcoholism, anorexia/bulemia and an incompetent counselor. After being released from a treatment facility she spent quite some time at Miryam's House where she found the unconditional love of strangers and staff to be what she needed to begin her journey to becoming the amazing person she is today. God bless you all!

The Great!

I've personally experienced the results of this organization in...

my family.

Ways to make it better...

If I had to make changes to this organization, I would...

More feedback...

The kinds of staff and volunteers that I met were...

gentle and kind but with a firm hand.

If this organization had 10 million bucks, it could...

change the lives of more women and children in a positive way.

Ways to make it better...

I would be more proactive.

In my opinion, the biggest challenges facing this organization are...

probably funding.

One thing I'd also say is that...

THANK YOU!!!!!

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2009

January 14, 2010

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January 14, 2010

I have been involved in a variety of roles with the Transitions programs for more than 20 years. They truly help women to wholeness as they overcome the devastating affects of addiction, homelessness, and abuse. They provide atmospheres where hope, a sense of worthiness and self respect can grow. They help women as they reach for their highest potential.

The Great!

I've personally experienced the results of this organization in...

I volunteer at the Women's Hearth and at Miryam's House. I have come to know the women and seen miracles happen in their lives.

More feedback...

What I've enjoyed the most about my experience with this nonprofit is...

The women. They are real, with none of the artificial facades that we often see in society. They are strong because they have overcome many obstacles most people would find overwhelming. They have challenged me to grow!

The kinds of staff and volunteers that I met were...

The staff is extremely kind, loving and dedicated. They care deeply about the women who come through their doors.

If this organization had 10 million bucks, it could...

Provide more permanent housing opportunities for women who have extremely limited income and in many cases do not have the ability to improve their income source.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2010

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