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5 Reviews
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January 15, 2011
1 person found this review helpful

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January 15, 2011
1 person found this review helpful

We have volunteered at the Firehouse Shelter for fifteen years. The staff are well organized and efficient when we plan. They are friendly and helpful. The experience is always positive. The men we serve are always polite and appreciative. The recent improvements in the kitchen and storage allow for better service to the guests. It is an opportunity we look forward to.

The Great!

I've personally experienced the results of this organization in...

through fifteen years of service with family and friends.

Ways to make it better...

If I had to make changes to this organization, I would...

promote more community awareness of the services beyond food and shelter that Firehouse Shelter provides.

November 29, 2010

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November 29, 2010

I appreciate the way the Firehouse operates. The men who use it must abide by the rules that allow it to function effectively, yet the atmosphere is friendly and easy for the men. Volunteers like me always feel appreciated and welcomed. Some of the men work their way through kitchen duty, which can help prepare them for jobs in foodservice.

The Great!

I've personally experienced the results of this organization in...

Birmingham, Alabama

Ways to make it better...

If I had to make changes to this organization, I would...

no recommendations.

November 27, 2010

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November 27, 2010

I have been involved with the Firehouse Shelter for over 12 years serving meals to homeless men in the shelter. I am always amazed at the demeanor of the men; even though they may be at a troubled place in their lives, they are always so friendly and appreciative of the meals we provide, they are very willing to help out. Each person that comes through the food line thanks us for our support and that just makes it all worthwhile for me. The Shelter is very well run by staff and rules are strictly enforced which I think helps the men understand respect is always important, no matter the circumstances. Besides two hot meals a day and a warm place to sleep and shower, the Shelter also offers meetings of AA which helps provide a support network for those battling this disease. This is a great organization in a city that has many, many homeless people and they do their part to serve the needs of these men.

The Great!

I've personally experienced the results of this organization in...

Serving this organization helps me see first hand the needs of the homeless community and how important this facility is to our community. The mens' kindness towards us for providing them a meal is so touching; I know I am serving God as he would want me to.

Ways to make it better...

If I had to make changes to this organization, I would...

JUst expand the facilities that are already in place, provide career counseling.

November 23, 2010

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November 23, 2010

When first I agreed to serve on the Board for the Firehouse Shelter, I looked upon it as a chore or, at best, as a service to the community. To my surprise, it has become more of a personal growth opportunity. I have found that the leadership of the Board includes a group of very talented and experienced persons that have a very real passion for the services that are offered by the Shelter. The professional staff are talented and sincerely dedicated to their mission. I can way without question that this experience has been a high point in my life.

The Great!

I've personally experienced the results of this organization in...

Experiencing a change in the financial structure from a very week condition toward a solidly sustainable operation. The debt load is low compared with assets. Funds that are collected are allocated at more than 90% toward direct support of the Shelter mission. Very little is directed toward overhead and fund-raising.

Ways to make it better...

If I had to make changes to this organization, I would...

The path being followed by the current leadership is, in my opinion, correct for the time being. Efforts are directed toward improving the financial condition while at the same time expanding both the mission of the organization and the qualifications of the staff.

November 23, 2010

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November 23, 2010

I have been working with Firehouse Shelter for many years now. It is an impressive organization that serves more homeless persons than any other facility in the state of Alabama. It keeps adminsitrative costs low while still providing the services necessary to assist people back on their feet and into permanent housing. It is a continuum of care facility providing extensive emergency, transitional and permanent housing, supportive services, Safe Haven, a soup kitchen, case management, etc. I am very proud to have been witness to this organization's inception. It needs a new campus, and I hope that we can eventually get the support of the business, church and governmental communties to make that happen.

The Great!

I've personally experienced the results of this organization in...

the many success stories that have come out of Firehouse shelter to serve in various capacities in the community

Ways to make it better...

If I had to make changes to this organization, I would...

work to produce a successful capital campaign that could take this wonderful organization to the next level.

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