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Nonprofit Overview

Causes: Counseling, Hot Lines & Crisis Intervention, Mental Health, Mental Health & Crisis Intervention

Mission: Teen Lifeline was established in 1986 to impact the devastating problem of teen suicide through a free, confidential, peer supported hotline and life skills development that empowers Arizona's youth to reach their full potential. The core of Teen Lifeline is its Peer Counseling Hotline which provides troubled youth throughout Arizona the opportunity to access immediate help from a Peer Counselor 7 days a week, 365 days a year. Teen Lifeline is the only Peer Counseling Hotline in Arizona and one of only 32 nation-wide. Each year, Teen Lifeline receives more than 12,000 calls for help from youth ranging in age from 8 to 22. Calls are answered by Peer Counselors who receive a minimum of 72 hours of training and are supervised at all times by a master's level behavioral health clinician. The training and staff support allow these volunteers to confidently help other teens resolve problems ranging from school problems and relationship issues to suicide, dating violence, and being a victim of abuse. By providing a free, confidential service, which is available to address any issues that a teen may be facing, Teen Lifeline helps prevent unresolved problems from leading a youth to consider suicide as an option. In October 2003, Teen Lifeline received Crisis Intervention Program Certification through the American Association of Suicidology and was the first peer counseling hotline to receive such certification. One of the core values of AAS is that every citizen has the basic right to necessary assistance in life threatening or other crises. This value reflects the basic philosophy that an active intervention must be done in life threatening situations. AAS certification assures the community that the services provided by Teen Lifeline adheres to current, nationally recognized best practices standards of care, training and a commitment to quality improvement.

Results: In 2013, Teens Lifeline received 12,757 hotline calls, an increase of 10.3% from 2012. This demonstrates that peer counseling continues to be a critical tool for troubled youth in Arizona. Our Community Education program reached over 36,000 people, providing awareness, education and prevention within the community focusing on various teen issues such as teen suicide, depression and grief. We provided services in 147 schools, 31 community and youth based organizations, 6 corporate business, and 9 conferences. Teen Lifeline has trained 73 new teen volunteers bringing our total to 106 active ten volunteers. All Teen Lifeline Peer Counselors complete the Life Skills Development Program before they can answer any calls.

Target demographics: Youth in Arizona.

Geographic areas served: State of Arizona.

Programs: The peer-to-peer hotline is a 24-hour hotline where teens can call to talk to teens and they can help each other make healthy decisions. Our Life Skills Development program trains the teens to answer the hotline, as well as teaches them skills such as communication, listening and problem-solving (along with other skills) that they will use throughout their lives. Our Community Outreach and Education program teaches teens how to deal with suicide and depression, grief and loss, stress and coping, and bullying. We also have presentations for adults on what to do if you believe a teen is suicidal. Most presentations are free of charge.

Community Stories

14 Stories from Volunteers, Donors & Supporters

1

Donor

Rating: 5

We have been long-time donors of Teen Lifeline. We were first introduced to this amazing organization several years ago at their annual Connections of Hope Event and their Annual Charity Golf Tournament. We are continually amazed and impressed with the wonderful life changing and touching stories we learn about every time we attend an event. Without this vital, lifesaving organization and all it's volunteers and supporters our Arizona Youth would surely be impacted and so many senseless teen lives would be lost. Keep up the extraordinary work that is being done everyday!

2

Donor

Rating: 5

I learned about Teen Lifeline through some good friends who are on the board. I went to my first event four years ago and was blown away by the stories and the impact that Teen Lifeline has had on many teenagers. I have been going to events and supporting Teen Lifeline ever since. Teen Lifeline is crucial for todays teenagers and I am thankful that a resource like Teen Lifeline exists!!

3 Tracy114

Donor

Rating: 5

I have been a supporter of teen lifeline for several years now and involved in many of their fundraising events. I am continually amazed at the time and sincere dedication this organization gives to the thousands of teens hurting from depression, bullying, unstable home lives, the pain which leads to suicidal thoughts. Teen Lifeline is there with open ears, hearts, and door. Such a wonderful outlet for our community.

1

Donor

Rating: 5

Teen Lifeline is doing tremendous work in the community by assisting teens and their families who are dealing with depression, suicidal thoughts and related issues.
The teen (peer counselor) to teen (caller) hotline format is the key. It allows the callers to be candid in a way that they simply would not be when speaking to an adult.
I am extremely proud to contribute to this nonprofit because it addresses such a devastating issue and has demonstrated outstanding successes in providing struggling teens with connections of hope that save lives.

1 MatthewDM

Donor

Rating: 5

I've had the honor of being involved in Teen Lifeline for many years and I have only had positive words and thoughts when I share their stories with others. Teen Lifeline's mission is important and impactful to those who are involved in any capacity. The stakeholders in their work are endless. Everyone from those who call in, teen counselors, employees, donor, educators, the list goes on and on.

Not only to I find my experience with TLL improves every year, I feel there staff handles events, conversations and outreach with the utmost class and professionalism.

I am proud to say that I will be a life-long donor.

1

Donor

Rating: 5

I was introduced to Teen Lifeline in 2009 when I began working for a company that was involved as a donor. I was fortunate to be able to attend the annual fund-raiser event sitting at the company table and also playing in the annual golf tournament fund-raiser. Attending these events allowed me to gain an understanding of all the great things this organization does in the community. Coming from a financial background, I know Teen Lifeline spends their money wisely. If it doesn't make an impact in the community, it isn't spent. The peer counseling is what they do best. Teens want to talk to other teens about issues. They don't want to talk to adults. I know this first hand as I have a 14-year old daughter. Investing in a teen's future is a noble cause and Teen Lifeline is a class act. I always look forward to the annual fund-raising event where I'm reminded that my donations are saving lives. When you hear the stories of 5 or 6 teens who may not have been there that evening if it weren't for Teen Lifeline, you can't help but shed a few tears of joy. I strongly encourage you to take a look at this Organization and what they do. I know you will want to be a part of its mission.

1

Donor

Rating: 5

With the pressure and stress kids feel today, Teen Lifeline serves a vital role in our state and nation. The training and support they provide to their teen volunteers is outstanding and life changing. I have seen the services they provide educate parents about how to recognize critical signs, literally saving the lives of their children. Not only does Teen Lifeline help individuals who call the hot line, it also helps those who know and love teens whether they are parents, teachers, coaches or friends. I'm so grateful for Teen Lifeline!

Donor

Rating: 5

I have been involved with Teen Lifeline for 10 years. Thru all of those years, I've played a role in working on their annual major fund raising event as a paid consultant. After the first year or two, it was imperative that I take on a new role ... that of a donor. The organization was grass-roots, in the truest and stellar sense of the word. The board members were committed and worked in whatever role was needed to make the organization thrive. As the years passed, the support from the community grew and the scope of the work of Teen Lifeline was expanded to be more wide-spread, efficient, and life-changing. The chance to meet some of the young people that donate their time, to be trained and then be peer counselors, is enriching and rewarding to me.... these are our leaders of tomorrow and they are learning the attributes that will make them prosperous members of our community that know the meaning of "giving back." I've been honored to be part of the Teen Lifeline 'extended family' and will continue for as long as they will have me!!!

Donor

Rating: 5

It is very rewarding to support such an effective organization. By training teen counselors to help teens in crisis, Teen Lifeline saves lives and enables teens to become productive members of society. Teen Lifeline's focus is on serving teens who call them in crisis. However, there is a wonderful element to fulfilling this mission - the teen/peer counselors receive such valuable education and training and have a motivating environment in which to perform service to others, so everyone associated with this organization wins.

Donor

Rating: 5

Teen Lifeline is devoted to stemming the rising tide of teen suicide in Arizona. By involving teen volunteers on the crisis hotline staff, teens in crisis are able to reach out & interact with peers. The volunteer training is thorough and the adult staff/mentors are incredibly dedicated.

We lost our son to suicide at age 19. In 2013, friends embarked on the RAGBRAI (bicycle ride across Iowa). In anticipation of their ride, they approached us about using their ride to raise money in our son's memory. We collaborated on a suitable charity and agreed unanimously on Teen Lifeline. Our friends had previously worked with Teen Lifeline through a social ventures funding organization and were familiar with the organization, its excellent stewardship of funds and its dedicated leadership.

This endeavor raised over $30,000 for Teen Lifeline and had the wonderful side benefit of allowing us to become involved with the leadership and staff. The team is dedicated, tireless, compassionate, generous and exceptionally hardworking. It is our privilege to be involved with Teen Lifeline and we are deeply grateful on behalf of troubled, despairing teens everywhere that this powerful resource is thriving.