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July 13, 2014

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July 13, 2014

My foster daughter received the care of a highly skilled and creative crisis stabilizer from southwest key. She was promised from day one that the worker would not leave unless the teenager did not want her services any longer. The child has multiple mental health needs and can be quite uncooperative, however with this worker she had exhibited no violence and each week came home with thoughtful/positive creations (art, poems etc). This week we were stunned to learn the worker in consultation with her supervisor has decided to terminate the relationship. Without conversing with foster parent nor problem solving with the wraparound team, the child has simply been abandoned. No transfer of services was offered. The child and treatment foster worker and parent were in shock. I would not recommend this company under any circumstances.

Ways to make it better...

If I had to make changes to this organization, I would...

Encourage problem solving with all members of the team rather than making unilateral decisions that effect a child's life.

More feedback...

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2014

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