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Nonprofit Overview

Causes: Disaster Aid, Disaster Preparedness & Relief Services, Human Services, Military & Veterans Organizations, Travelers Aid, Veterans

Mission: Soldiers' Angels is a volunteer-led 501(c)(3) non-profit organization providing aid and comfort to the men and women of the United States Army, Marines, Navy, Air Force, Coast Guard, and their families. Founded by the mother of two American soldiers, we have hundreds of thousands of volunteers assisting veterans, wounded and deployed personnel and their families in a variety of unique and effective ways. Soldiers’ Angels responds quickly to requests for support and provides individualized, immediate assistance.  It is a “one-on-one, get it done quickly” organization.  Our volunteer Angels at home adopt individual deployed troops and stay in touch throughout their deployment. Wounded soldiers and their families are asked what they need, and Soldiers’ Angels responds in a hundred different ways:  voice-activated computers; financial assistance for loved ones to stay with their wounded family member; phone cards to call relatives who can’t visit as often as they wish, etc.  Both the organization and the program have grown, but, unfortunately, the needs of our deployed soldiers and their families are growing even faster. This is especially true for our young men and women who are wounded. The government is providing first-class medical care for our wounded soldiers, but it will never be able to provide all of what they deserve and so many services desperately needed by their families.  Soldiers’ Angels works closely with the Department of Defense, the nation’s major veterans groups and a variety of other military support organizations to make sure these brave young men and women who are being helped.

Target demographics: the men and women of the United States Army, Marines, Navy, Air Force, Coast Guard, their families, and Veterans of all eras.

Geographic areas served: the United States and around the world

Programs: - Adopt a Soldier: Individualized support throughout deployment - Angel Bakers: Homemade treats for the deployed - Chaplain Support Team: Help chaplains support the troops - Ladies of Liberty: Extra TLC for deployed females - Letter Writing Team: Personal letters for the deployed - SA Germany: Supporting medevac'd wounded/ill and medical staff at Landstuhl - Valour-IT: Providing adaptive laptops for the severely wounded or injured - VA Hospital Support - Living Legends: Comforting the loved ones left behind when a warrior falls on the battlefield - Operation Top Knot: Handmade gifts & virtual baby showers - Adopt-A-Family: Holiday adoption program to support a family's holiday needs - Women of Valor: Support to female caregivers of Post 9-11 wounded, ill and injured service members. - Sewing Team: Handmade blankets, scarves and pillowcases - Cards Plus Team: Extra TLC for soldiers and families

Community Stories

29 Stories from Volunteers, Donors & Supporters

General Member of the Public

Rating: 1

On the surface, this is a great organization. You may support service member(s) in various ways (VA, adoption, adopt-a-family, etc). However, ethical and honest practices are severely lacking as is professionalism (gross misconduct at the top of the firm). Please google the CEO and Operation Homefront. Then discover how nepotism ensued when everyone from her clique came to Soldiers' Angels.

What Soldiers' Angels is great at claiming is that it "provides aid and comfort to deployed service members." That's not honest or fair. The truth is, you the adopter does; your time, your money, your trips to the post office. No one in San Antonio seems to move away from their desk constantly inputting numbers to make themselves look better. Using their team leaders (volunteers) to do the grunt work. They make you input numbers, but there is no way of verifying the "in-kind donations." Often times, volunteers lie to ensure they remain in good standing, consequently the numbers for the organization are off.

If you want to volunteer at the VA--volunteer directly thru the VA. You have to go thru their hoops anyway. Organizations like Soldiers' Angels want to claim hours, representatives, etc but the truth is you can do the same exact thing at the VA without having to fill out all of Soldiers' Angels paperwork, too. They claim they are in VAs, but fail to mention they had received a grant from Americorps (those "volunteers" were paid). The grant was not renewed this year meaning everyone at the VA is a volunteer. Might as well just volunteer thru the VA. Much like a donation---companies (and individuals) can give directly to the VA (clothes, food, household items, MONEY, etc) and their respective food pantries without adding the extra unnecessary layer of Soldiers' Angels. The VA will even issue you a tax donation letter! They are the ones that put together the stand down, not Soldiers' Angels. Plenty of companies donate directly to the VA and the VA volunteers then help to distribute directly to veterans.

There is no extra layer for the special forces team. All that is required is that you remain in good standing on your other team(s) for six months (aka you have sent your required packages, letters, etc). While there are some amazing people volunteering, there are also ones that no organization would welcome. Most especially ones supporting the special forces.

The leadership of Soldiers' Angels is unprofessional and incompetent. Lack of professional experience and lack of a basic good education from an accredited university is an obvious sign of lack of leadership. Earning an online degree from a for-profit "university" hardly qualifies anyone to be able to manage money or, more importantly, people. Any CEO of a non-profit, especially a military non-profit, making significantly more than any servicemember is a red flag (over $100k). Especially when so many of the donations they claim on their records are the money spent directly by Angels on their adopted troops. If you do the math, given so many more are on the payroll now, that means when they receive an actual check, someone needs to cover the outrageous salaries for what they do (people in the private sector do not make this much for this level of work and they have actual degrees).

Definitely not honest business practices. But, a quick search of the leadership will tell you all you need to know. If they don't know how to be ethical and honest, just imagine how well they treat their volunteers (you're just a number). You are their minion, not their peer. The leadership severely lacks social skills, business competence/practices, and preys upon people's hearts to want to support troops/vets. Give to them directly. Cut out the middle man.

Please make sure to see how ethical they are by posting biased reviews (the employees and team leaders of the organization giving it 5-stars with each one "liking" the others' reviews on their FB page).

1

General Member of the Public

Rating: 5

This organization helps me to feel that I am really doing something to uplift the spirits of our men and women who serve our country. I am currently on 3 teams, sewing, babies, and adopting a serving soldier. It warms my heart each time I send out a gift. This is a great organization

1

General Member of the Public

Rating: 5

Gotten lots of support from these people. If you need anything this is a great place.

1

General Member of the Public

Rating: 1

rude staff. too much drama involved amy palmer has taken over I would find another organization

General Member of the Public

Rating: 5

I adopted my first soldier in 2004. Writing one letter each week and sending one package per month seemed like such a simple way to reach out and help. What I didn't realize was just how much such simple gestures were appreciated by our soldiers!

Soldiers' Angels has made a huge impact on my life. The support is amazing, from their guidance through the process of adopting a soldier, to making you feel like you are part of a larger group of others who care, to making sure you are appreciated, to occasional mailings so you can show everyone you support Soldier's Angels' (not "junk mail, don't worry!).

Of course, the biggest draw is knowing that the men and women serving our country are being supported. Even if you never hear from the soldier you adopted, you know you made a difference in his or her deployment, and you have the opportunity to let them know how much they are appreciated!

I tell anyone who will listen about Soldiers' Angels! By far, it is the best group I have ever had joined!

1

General Member of the Public

Rating: 5

Soldiers angels is led by two outstanding folks who dedicate their entire lives to support and assisting our veterans. Both are service spouses and the CEO is a veteran! They will stop whatever they are in the middle of to assist a vet in need day or night. The organization is the most dedicated and tireless organization I have ever known! One of their best attributes is that they are still focused on every single individual vice others who have lost their true ways and simply look as a vet in need as just another number.

General Member of the Public

Rating: 5

Today my wife was on craigslist and saw a listing on free items for veterans, she shared it with me and she said lets sign up, of course i told her it's probably filled, well she tried and not long after that she received an email with confirmation on the time. Times are real hard and this was a blessing, like Christmas in September. The staff was so nice and generous and didn't make us feel like we were begging...Thank you all who attended to us and made us feel so good...Thank you...Stephen Gracia


General Member of the Public

Rating: 5

They did amazing they were so nice and helpful and were so gracious for the vets we have that served. It was so amazing to see so many people be so kind.

Leo T.

General Member of the Public

Rating: 5

Visted Soldier's Angels this morning. I found out about the giveaway event from Craigslist and Facebook. I didn't know what to expect when I walked in. My expectations were succeeded I thought it would just be measly gifts but no there was a lot of really good stuff and I also understand they have the limits so everyone has a fair share to get stuff. Not being able to afford a lot of stuff and being on a tight budget this was really awesome got a lot of good stuff. All the volunteers were very helpful and they had a volunteer at each station and they gave everyone bags which helped a lot. Everyone was very polite. For the one premium item all you have to do is write a review which I don't mind doing for a great organization. Thank you also to all the merchandisers who donated. I would recommend them again.

General Member of the Public

Rating: 5

I am always blown away by how much help you guys give. Always friendly and ready to serve those that have served. Keep on keeping on!